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Lexus of Cerritos Sales Reviews

  • 18800 Studebaker Rd
  • Cerritos, CA 90703 (map)
  • (877) 251-9730
  • Chat with Dealer
Sales Rating:

Horrible service do not come here

Written by Hi6288 on 06/21/14 01:35:12 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Horrible service. The sales team does not call back like they say they would. To purchase a car you practically have to be your own sales person and beg them to call you back. They don't care about their clients or potential clients. Do not go to this dealership !!! Your better off at another lexus dealership where quality of service is better.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? No

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Thank you very much for sharing these comments. We strive for a communicative staff and are disappointed to learn this wasn't what you experienced. If you are willing, please call our General Manager directly at (562) 263-7857 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

  • By autonation
  • on 06/24/2014
  • 01:27:58 PM PDT
  • (dealer response)
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