Kia of Cerritos Service Reviews Dealerships
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Kia of Cerritos Service Reviews

  • 18201 Studebaker Rd
  • Cerritos, CA 90703 (map)
  • (888) 375-3843
  • Chat with Dealer
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Service Reviews

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Service Rating Service Dep Poor Cust Service By 2012BOptima on 12/17/14 10:43:49 AM PST
Recommend this dealer? No

This was my 1st visit to this dealership for mx on my 2012 optima. Still under warranty, it has a problem with engine power when started for 1st time during the day(cold) and also needed the 30k service(269.99). I knew going in that this would be an issue to duplicate the problem. I took the car in ...
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Service Rating POOR SERVICE PRACTICE By jilljiordano on 11/21/14 11:45:07 AM PST
Recommend this dealer? No

SERVICE DEPT ISSUE: 1) My trunk would not close unless it was slammed (very hard.) Went to the service department and was treated like I was just some dumb female. The tech said I didn't know how to properly close the trunk and showed me how I was supposed to hold my 2 fingers in the middle and sla...
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Dealer Response

I'm sorry to hear that you had a lackluster experience here at Kia of Cerritos. I can personally assure you that our team works tirelessly to deliver a consistent level of excellent service. We'd like to help rectify your situation so please give us a call a... Read more

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