Kia of Cerritos Sales Reviews Dealerships
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Kia of Cerritos Sales Reviews

  • 18201 Studebaker Rd
  • Cerritos, CA 90703 (map)
  • (888) 375-3843
  • Chat with Dealer
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Sales Reviews

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Sales Rating Money hungry sales staff Written by Tofcasper8456 on 08/29/15 05:28:04 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Really bad experience at kia of Cerritos, sales person was vulgar when talking to me with my family present,over price the car then the sales tag.
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Sales Rating Kia of Internal Mis-communications Written by nidir on 08/11/15 11:36:38 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Kia of Cerritos promised competitive prices but delivered overpricing compared to other dealerships. The finance department made sure I signed off on the sales contract before presenting me with third part invoices indicating the vehicle had non-requested and undesired dealer installed items. T...
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Sales Rating terrible service Written by yol on 06/17/15 09:37:53 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

This was a horrible experience . At one point I felt I was not able to leave . Fetl a big bait and switch going on !!!!
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Dealer Response

I'm sorry to hear you had such a negative experience during your visit to our dealership. I would like to speak to your more about the details of the trip. Feel free to contact me at your convenience. Best, Yosemite Hamilton yhamilton@kiacerritos.com (5... Read more

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Sales Rating Disappointed! Written by mgm1234 on 06/14/15 10:29:51 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

We made an appointment with a sales person to buy a car that we had researched and found the car in the color we wanted with a good price based on the price promise. We were looking forward to finally buying our car for our daughter, who is in college.We had researched this car for over 1 month. Wh...
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Dealer Response

We are disappointed to hear about this unfortunate experience. Thanks for bringing it to our attention and we will make sure to get to the bottom of this. We would love to speak with you to talk more about the details, so please contact our General Manager, He... Read more

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Sales Rating WORTS EXPERIENCE EVER! 0 STARS! Written by moni08 on 02/16/15 02:07:29 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

My husband and I are looking for a family car since we just had a baby and were very interested in Kia, so we visited Kia of Cerritos. When we arrived we were greeted by a very friendly sales person Henry James, but that did not last very long. He made our family car buying experience the very wors...
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Dealer Response

We apologize for the lackluster experience you had during your last visit at Kia of Cerritos. It is disappointing to hear that your car buying experience wasn't handled with the proper care and concern you expected. We would like to speak with you personally t... Read more

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