Kia of Cerritos Sales Reviews Dealerships
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Kia of Cerritos Sales Reviews

  • 18201 Studebaker Rd
  • Cerritos, CA 90703 (map)
  • (888) 375-3843
  • Chat with Dealer
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Sales Reviews

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Sales Rating terrible service Written by yol on 06/17/15 09:37:53 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

This was a horrible experience . At one point I felt I was not able to leave . Fetl a big bait and switch going on !!!!
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Dealer Response

I'm sorry to hear you had such a negative experience during your visit to our dealership. I would like to speak to your more about the details of the trip. Feel free to contact me at your convenience. Best, Yosemite Hamilton yhamilton@kiacerritos.com (5... Read more

All Comments (1)
Sales Rating Disappointed! Written by mgm1234 on 06/14/15 10:29:51 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

We made an appointment with a sales person to buy a car that we had researched and found the car in the color we wanted with a good price based on the price promise. We were looking forward to finally buying our car for our daughter, who is in college.We had researched this car for over 1 month. Wh...
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Dealer Response

We are disappointed to hear about this unfortunate experience. Thanks for bringing it to our attention and we will make sure to get to the bottom of this. We would love to speak with you to talk more about the details, so please contact our General Manager, He... Read more

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Sales Rating WORTS EXPERIENCE EVER! 0 STARS! Written by moni08 on 02/16/15 02:07:29 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

My husband and I are looking for a family car since we just had a baby and were very interested in Kia, so we visited Kia of Cerritos. When we arrived we were greeted by a very friendly sales person Henry James, but that did not last very long. He made our family car buying experience the very wors...
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Dealer Response

We apologize for the lackluster experience you had during your last visit at Kia of Cerritos. It is disappointing to hear that your car buying experience wasn't handled with the proper care and concern you expected. We would like to speak with you personally t... Read more

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Sales Rating First-time Buyer Written by phorsha1231 on 02/03/15 09:47:09 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This past weekend I went to Kia of Cerritos with the hopes of purchasing a Kia Soul. Upon arrival, I was greeted by the lot manager Michael. He was very warm and welcoming. He took note of my specific needs while making my family and I feel at home. he placed us under the care of Tony Townsend. Tony...
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Dealer Response

We highly appreciate you taking the time to share your experience with us and leave us a positive review. It is great to hear you were able to find the car you wanted without having to be pressured or rushed into a decision. We will make sure Michael and Tony ... Read more

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Sales Rating I would give no stars if I could Written by Lyndae on 09/02/14 01:40:01 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

We went to this dealership to purchase an ad car. We spent a considerable amount of time with sales lady but we were not able to get the price we wanted. So we started to leave but we were approached by the original salesman that we talked to on the phone. He was able to persuade us into accepting t...
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Dealer Response

We apologize that you did not receive the treatment and communication that you deserved. If you will please send us an email at kiaofcerritos@gmail.com, we will respond and work on understanding the situation to make things right for you.

All Comments (2)
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