Print | Edit this listing

Kia of Cerritos Sales Reviews

  • 18201 Studebaker Rd
  • Cerritos, CA 90703 (map)
  • (888) 375-3843
  • Chat with Dealer
Sort By:
Sales Rating I would give no stars if I could Written by Lyndae on 09/02/14 01:40:01 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

We went to this dealership to purchase an ad car. We spent a considerable amount of time with sales lady but we were not able to get the price we wanted. So we started to leave but we were approached by the original salesman that we talked to on the phone. He was able to persuade us into accepting t...
Read the full review

Dealer Response

We apologize that you did not receive the treatment and communication that you deserved. If you will please send us an email at kiaofcerritos@gmail.com, we will respond and work on understanding the situation to make things right for you.

All Comments (2)
Sales Rating [non-permissible content removed] with False Promises and Hidden Feees Written by MADelatorre on 08/31/14 10:50:05 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Here's the story. I have planned to do business with your dealership. I have been in touch with David. When I called on Friday to confirm, David informed me that there were only 3 Basic models of the Kia Souls left. I told him thank you for his time and that I was going to another Kia dealer because...
Read the full review

Dealer Response

We at Kia of Cerritos apologize for the recent problems you experienced with our company. Our staff is trained to always put the customer first. You are important to us! If I can do anything else to ensure your future satisfaction, please contact me at kiaofce... Read more

All Comments (1)
Sales Rating Best Car Buying Experience EVER Written by TinaZCA on 08/11/14 12:36:26 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

In 36 years of driving, and after MANY car buying experiences, this was by far the quickest, most pleasant ever. Everyone was friendly and knowledgeable. My car was delivered clean and full of gas and all in record time! Great inventory, which makes it easy to find just what you're looking for!
Read the full review

Dealer Response

Thank you for the 5 star review Tina! We really appreciate the kind words and are elated you had such a great experience. We look forward to being your go to source for all your Kia needs!

All Comments (2)
Sales Rating Optima LX Written by Maria965 on 06/20/14 06:40:08 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Purchased an Optima LX from Judy L. in the Internet Department -- she worked with me on getting in to a car after coming out of a bankruptcy --everything went very smoothly and I finally got in to the car of my dreams. Everyone over there at Kia of Cerritos was wonderful -- Love the car!!!
Read the full review

Sales Rating STAY AWAY!!!! Written by 2424 on 08/02/13 01:37:15 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Terms of the deal kept changing. monthly payment was going to be 387. Then they changed it to 391. We were told that if we used our own financing they wouldn't honor the price in their own ad. It was still a good price so we made the purchase. Lots of deception. I would never go there again.
Read the full review

Dealer Response

Hello, My name is Judy and I am the Internet Sales Manager for Kia of Cerritos --- I was reading your comments and I am sorry to hear you had a bad experience with our dealership --- if there is anything that I can do to help resolve this matter, please do not... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411