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Kia of Cerritos Sales Reviews

  • 18201 Studebaker Rd
  • Cerritos, CA 90703 (map)
  • (888) 375-3843
  • Chat with Dealer
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Sales Rating Optima LX Written by Maria965 on 06/20/14 06:40:08 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Purchased an Optima LX from Judy L. in the Internet Department -- she worked with me on getting in to a car after coming out of a bankruptcy --everything went very smoothly and I finally got in to the car of my dreams. Everyone over there at Kia of Cerritos was wonderful -- Love the car!!!
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Sales Rating STAY AWAY!!!! Written by 2424 on 08/02/13 01:37:15 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Terms of the deal kept changing. monthly payment was going to be 387. Then they changed it to 391. We were told that if we used our own financing they wouldn't honor the price in their own ad. It was still a good price so we made the purchase. Lots of deception. I would never go there again.
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Dealer Response

Hello, My name is Judy and I am the Internet Sales Manager for Kia of Cerritos --- I was reading your comments and I am sorry to hear you had a bad experience with our dealership --- if there is anything that I can do to help resolve this matter, please do not... Read more

All Comments (1)
Sales Rating Beware of sales managers Written by real_buyer1 on 04/20/13 01:21:52 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Went in with my son to help him purchase a new vehicle. We made the mistake of telling the salesman that he had crashed his car the day before and needed to make a deal that day.We were offered 3.9 financing thru Kia, but were later told that we did not qualify so the new rate would be 9.9%. After a...
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Sales Rating Very Happy Written by msjwms on 12/26/12 04:23:50 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I purchased a KIA Sportage (2013) on December 8. It was the easiest and friendliest car purchase I have ever encountered, and also painless. The sales staff was very helpful and friendly.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Good Experience Written by ldcolvin on 03/29/12 08:54:29 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I would like to take this opportunity to compliment John Wood for the professionalism he extended to my husband and myself during our recent buying experience at this dealership. We purchased a new Sorento SX from the this dealership. The entire experience was much more pleasant that I had anticipat...
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