Kia of Cerritos Sales Reviews Dealerships
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Kia of Cerritos Sales Reviews

  • 18201 Studebaker Rd
  • Cerritos, CA 90703 (map)
  • (888) 375-3843
  • Chat with Dealer
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Sales Reviews

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Sales Rating WORTS EXPERIENCE EVER! 0 STARS! Written by moni08 on 02/16/15 02:07:29 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

My husband and I are looking for a family car since we just had a baby and were very interested in Kia, so we visited Kia of Cerritos. When we arrived we were greeted by a very friendly sales person Henry James, but that did not last very long. He made our family car buying experience the very wors...
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Dealer Response

We apologize for the lackluster experience you had during your last visit at Kia of Cerritos. It is disappointing to hear that your car buying experience wasn't handled with the proper care and concern you expected. We would like to speak with you personally t... Read more

All Comments (1)
Sales Rating First-time Buyer Written by phorsha1231 on 02/03/15 09:47:09 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This past weekend I went to Kia of Cerritos with the hopes of purchasing a Kia Soul. Upon arrival, I was greeted by the lot manager Michael. He was very warm and welcoming. He took note of my specific needs while making my family and I feel at home. he placed us under the care of Tony Townsend. Tony...
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Dealer Response

We highly appreciate you taking the time to share your experience with us and leave us a positive review. It is great to hear you were able to find the car you wanted without having to be pressured or rushed into a decision. We will make sure Michael and Tony ... Read more

All Comments (1)
Sales Rating I would give no stars if I could Written by Lyndae on 09/02/14 01:40:01 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

We went to this dealership to purchase an ad car. We spent a considerable amount of time with sales lady but we were not able to get the price we wanted. So we started to leave but we were approached by the original salesman that we talked to on the phone. He was able to persuade us into accepting t...
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Dealer Response

We apologize that you did not receive the treatment and communication that you deserved. If you will please send us an email at kiaofcerritos@gmail.com, we will respond and work on understanding the situation to make things right for you.

All Comments (2)
Sales Rating [non-permissible content removed] with False Promises and Hidden Feees Written by MADelatorre on 08/31/14 10:50:05 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Here's the story. I have planned to do business with your dealership. I have been in touch with David. When I called on Friday to confirm, David informed me that there were only 3 Basic models of the Kia Souls left. I told him thank you for his time and that I was going to another Kia dealer because...
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Dealer Response

We at Kia of Cerritos apologize for the recent problems you experienced with our company. Our staff is trained to always put the customer first. You are important to us! If I can do anything else to ensure your future satisfaction, please contact me at kiaofce... Read more

All Comments (1)
Sales Rating Best Car Buying Experience EVER Written by TinaZCA on 08/11/14 12:36:26 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

In 36 years of driving, and after MANY car buying experiences, this was by far the quickest, most pleasant ever. Everyone was friendly and knowledgeable. My car was delivered clean and full of gas and all in record time! Great inventory, which makes it easy to find just what you're looking for!
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Dealer Response

Thank you for the 5 star review Tina! We really appreciate the kind words and are elated you had such a great experience. We look forward to being your go to source for all your Kia needs!

All Comments (2)
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