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Kia of Cerritos Sales Reviews

  • 18201 Studebaker Rd
  • Cerritos, CA 90703 (map)
  • (888) 375-3843
  • Chat with Dealer
Sales Rating:

Beware of sales managers

Written by real_buyer1 on 04/20/13 01:21:52 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Went in with my son to help him purchase a new vehicle. We made the mistake of telling the salesman that he had crashed his car the day before and needed to make a deal that day.We were offered 3.9 financing thru Kia, but were later told that we did not qualify so the new rate would be 9.9%. After a rather loud exchange on the sales floor the manager went back to his office to see if he could get a better deal. The bullpen at this dealership is glass on all sides, so we were able to see him sitting at his desk drumming on his blotter with his ink pen. He emerged to tell us the great news,he had called a few banks and gotten us a better term. Oddly enough it was 3.9% with Kia without ever picking up the phone. Two months later I went back to buy a new Optima and was offered a payment plan of 523 for 36 months on a lease. I'll take my business elsewhere. These guys are the horror story you've heard about, steer clear.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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