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Bob Baker Volkswagen Service Reviews

  • 5500 Paseo Del Norte
  • Carlsbad, CA 92008 (map)
  • (888) 541-7716
  • Visit dealer's website
  • Chat with Dealer
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Service Rating excellent service By appleton1 on 5/29/12 12:21:24 PM PDT
Recommend this dealer? Yes

I have taken my Volkswagen into Bob Baker Volkswagen for recalls,oil changes and maintenance and have been extremely impressed with the professionalism and friendliness of the staff. They handle check-in quickly and efficiently, answer any and all questions quickly and return the car in a very clean...
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Service Rating Service Department is Amazing, Volkswagen Corporate is the Problem! By usmcwifesocal on 6/21/11 2:01:00 AM PDT
Recommend this dealer? Yes

My 2009 Routan was problematic from the beginning. We bought it new, and it was in for multiple repairs within the first month, and has been in for the same problems (as well as many more!) ever since. For nearly 2 years now, the service staff have gone out of their way to address each and every con...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Very poor service, very bad customer treating :P never go again By ss99 on 6/25/08 12:00:00 AM PDT
Recommend this dealer? No

send from one phone to other, nobody will listen to me when I need service
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Comments (1)
Service Rating horrendous experience By nasstee on 9/27/07 12:00:00 AM PDT
Recommend this dealer? No

This dealership is awful. I got a 2007 VW GTI delivered with numerous defects. They treated me like I created the problems, getting the car in was always a chore, and they never had a loaner or rental vehicle. The shuttle was slower than molasses and the staff is generally unfriendly. Staff fail...
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