Toyota Scion of Santa Cruz Service Reviews
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Toyota Scion of Santa Cruz Service Reviews

  • 4200 Auto Plaza Dr
  • Capitola, CA 95010 (map)
  • Chat with Dealer

Service Reviews

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Service Rating 9716 By Justin_Agnello on 09/08/16 10:45:57 AM PDT
Recommend this dealer? Yes

Chelsea my service writter is excellent. She explains everything in detail before I committed to any service. She is always pleaseant to deal with.
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Service Rating Excellent, timely service By akashkumar on 08/31/16 12:40:59 PM PDT
Recommend this dealer? Yes

Excellent customer service, from entry to exit. Everyone was both friendly and professional, and service was done in a timely fashion. Could not be happier with the experience.
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Dealer Response

Thank you so much for sharing your experience with us! Sincerely, Julie Frugoli / (831) 462-4200 / julie@santcruztoyota.com

All Comments (1)
Service Rating Santa Cruz Toyota Service Review By KenGamble on 08/27/16 01:25:32 PM PDT
Recommend this dealer? Yes

We always ask for Terry Black as our service rep. He monitors the service process throughout to ensure that our extra requests are met. He accommodates and follows through after the service is completed to make sure that we are satisfied. Terry is the best! He is the reason we continue to return t...
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Dealer Response

Ken, we appreciate your kind words about Terry. Thank you for continually choosing us for your vehicle’s service needs. Sincerely, Bruce Feinberg / (831) 462-4200 / bruce@santacruztoyota.com Sincerely, Bruce Feinberg / (831) 462-4200 / bruce@santacruz... Read more

All Comments (1)
Service Rating service on August 25 By NormaRamel on 08/26/16 11:09:54 AM PDT
Recommend this dealer? Yes

Service advisor is very efficient and knowledgeable. She's friendly and helpful, searched out for coupons I can use to save some money. She offered to assist me with an immediate repair.
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Service Rating Great customer service By Lastrohm on 08/23/16 08:48:55 AM PDT
Recommend this dealer? Yes

Gordon in service was extremely helpful and knowledgeable, I appreciated that he called me with recommendations for additional work, and that he gave me insight into what maintenance costs I could expect over the next few services.
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