Very unhappy CustomerWritten by mkolby on 11/07/12 01:15:10 PM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
My wife and I purchased a used 2000 Grand Cherokee from MBZ Calabasas last week Tuesday and were very excited about it being our third fun vehicle. I wanted to inform you that the vehicle was not as promised and has some major issues. It is currently at Tuttle-Click Irvine having $4000 dollars in repairs completed almost what I paid for the Jeep.. It is a shame that the certified MBZ techs missed these major visible mechanical issues and miss lead me into purchasing this vehicle with one of them being a major safety hazard. I cannot fully blame Raoul because he is not a mechanic and has to take the word of his techs. I do understand the risk in high mileage used vehicles but it will be hard if not impossible to refer or do any business with this dealership with such major over sights in the future.