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Acura 101 West Service Reviews

  • 24650 Calabasas Rd
  • Calabasas, CA 91302 (map)
  • (888) 441-0373
  • Chat with Dealer
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Service Rating WARRANTY DISREGARD By average_joe3 on 07/20/13 07:29:46 PM PDT
Recommend this dealer? No

They disregard the new car warranty. I bought a new RDX six months ago and it has 5,000 miles. This so called luxury vehicle bounces more than a Magic Mountain ride, even in flat surfaces. The service technician agreed that it has a rough ride, yet the dealer did not even put it in a hoist to check ...
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Service Rating Beware By lindaec on 12/31/12 09:07:51 AM PST
Recommend this dealer? No

This dealership has nosedived since new ownership. I had a complaint when I brought it in for service and that was completely ignored. Was an exceptional dealer and it now feels like all of the stories you've always heard about car dealers. Don't trust them at all and I did. Personnel are different ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Worst acura dealership for car service ever!!! By mbhansali on 03/01/11 03:32:14 PM PST
Recommend this dealer? No

I called them up and specified my car condition and my requirements. When I arrived, I was not even greeted. When asked around, he took all the information. I had specifically requested loaner vehicle and he said it was not available. When I asked can I reschedule when it was aware because I can not...
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