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Putnam Buick GMC Sales Reviews

  • 198 California Dr
  • Burlingame, CA 94010 (map)
  • Chat with Dealer
Sales Rating:

Don't shop here

Written by roller22 on 04/01/11 09:01:45 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

This dealership sucks. I bought a brand new truck in 2004 and the experience was long (three days). I took a hold of the truck at night and did not notice it had protective tape in the lower paneling. I attempted to take it off the but couldn't. I took the truck to the dealership but they refused and said it was not their responsibility. I sold the truck and purchased a GMC in 2008. After six years, in 2010, I returned to their service department. No change, I had a a dead battery and they told me they replaced it. Liars, it died on me two days later, all they did was to recharge it. It took them two days to recharge it and they refused to give me a cheap rental. I took it back again, and the service man asked why I had given them such bad ratings. I explained it to him and he actually took care of me. This was after my first experience and second. I never received an online evaluation after the third time, suspicious.. Everything is a struggle with these people. Run, don't walk away. Too bad the GMC dealership down the street closed. It should have been Stewart Chevrolet that should have been shut down....


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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