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Hyundai Burlingame Service Reviews

  • 1025 Rollins Rd
  • Burlingame, CA 94010 (map)
  • (650) 351-9875
  • Chat with Dealer
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Service Rating Great Staff & Quality Repairs. By paulw5150 on 10/27/13 01:21:21 PM PDT
Recommend this dealer? Yes

If have never been treated better at a Service Center. Ethan is a really nice guy and a great asset to Burlingame Hyundai. All service for my 2012 Genesis Coupe has been a snap with not even a hiccup from scheduling to delivery. Great Team
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Dealer Response

Hi there, Thanks so much for writing us an Edmunds service review! We appreciate your business, and Ethan would be thrilled to hear your kind words! It's our number one priority to make sure that you get back on the road safely! Make sure to follow us on Face... Read more

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Service Rating Favorite dealership By TOBEOK on 10/25/13 06:45:00 PM PDT
Recommend this dealer? Yes

I’ve been going to this service department most of the time, because the location was most of the times much more convenient (close to my workplace), the Enterprise rent-a-car within a minute to walk, the people at the dealership always very attentive and friendly, nice, comfortable waiting area an...
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Dealer Response

Hi there, thanks so much for writing us a review on our Edmunds listing! We appreciate your business very much, and we're thrilled to see that you had a wonderful experience in our dealership. Please let us know if there is anything else you need! Make sure to... Read more

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Service Rating Fair service By beeboop on 10/23/13 10:09:47 PM PDT
Recommend this dealer? Yes

I've had good service here for my routine oil change, multi-point inspections, and tire rotations. I always wait for my car instead of picking it up later, and one time, it took wayyyyy longer than the estimated wait time. When I told the service advisor that it was an inconvenience, I was given a c...
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Dealer Response

Hi Jennifer, Thanks so much for writing us an Edmunds review! We appreciate your business very much, and we want to apologize for the time it took to originally service your vehicle. That is not typical, and we're sorry for the inconvenience that may have cau... Read more

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Service Rating service treatment By goldenneotech on 10/21/13 06:11:52 PM PDT
Recommend this dealer? Yes

The people at Hyundai Service department were all very professional. I have been taking my car to be regularly serviced and they have been very attentive and professional. The appointments time are always catered toward my availability and not theirs. When they say they are going to do something the...
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Dealer Response

Hi there, Thanks for writing us a review on our Edmunds listing! We appreciate your business very much, and we're thrilled to see that you've had wonderful experiences in our service department! Please let us know if there is anything else we can do for you. ... Read more

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Service Rating Goood guy By Genisis2010 on 10/21/13 12:35:26 PM PDT
Recommend this dealer? Yes

My visit concerned extended warranty issues. Ethan and Elmer were most helpful and pleasant. When I asked a question they didn't know the answer to, they said: "I don't know but I'll get an answer for you." Which they always did. I've been in warranty administration for 39 years and the guy are good...
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Dealer Response

Hi there! Thanks so much for writing us an Edmunds review! We're thrilled to see that the warranty issues you had we were able to resolve. Please let us know if there is anything else you need; we are always here to help! We hope to see you again very soon, a... Read more

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