Print | Edit this listing

CarMax Sales Reviews

  • 1000 S Flower St
  • Burbank, CA 91502 (map)
  • (866) 514-8996
  • See dealer special offers
  • Chat with Dealer
Sort By:
Sales Rating Rude and Ignorant Written by NoPounder on 11/04/14 05:54:53 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I saw a car I wanted and called ASAP. They sent me an email that said the car was no longer available. I tried to call and got no answer. Finally I called a number off the webpage and a man with a very rude demeanor said it was no longer available. Then I saw the car listed again at another location...
Read the full review

Sales Rating Terrible customer service Written by byasar on 05/30/13 10:30:58 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Worst experience ever! I have not dealt with a group of people this unprofessional, rude and condescending ever in my life. Since CarMax advertises their speedy service and friendly customer service all the time, my 8-month pregnant wife and I decided to go to the Burbank store to get our SUV appra...
Read the full review

ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific