Simpson Buick GMC Service Reviews Dealerships
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Simpson Buick GMC Service Reviews

  • 6600 Auto Center Dr
  • Buena Park, CA 90621 (map)
  • (855) 261-3002
  • Chat with Dealer
  • Awarded in 2014, 2015
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Service Reviews

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Service Rating My service experience By Gumlog on 03/31/15 09:35:51 PM PDT
Recommend this dealer? No

The service-30,000 mile, was done in decent time. The recall items were taken care of. All appeared well until I got home and discovered oil on my driveway, also finding my crankcase was at least 1 quart overfilled. A wee bit sloppy I'd say. All was taken care of to my satisfaction though.
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Dealer Response

Thank you for taking the time to write your feedback! We work very hard to ensure that each of our customers is 100% satisfied with the service experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visi... Read more

All Comments (1)
Service Rating GREAT SERVICE! By bigsmiley34 on 03/31/15 01:07:10 PM PDT
Recommend this dealer? Yes

Jose Vinas helped me out with 2 oil changes. He was very nice and even informed me of the recall of my truck's brake lights and replaced them for free! I wished someone had informed me of the free shuttle service they offered. I had 2 vehicles I had to drop off 1 at a time. Now I know!
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Dealer Response

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your service experience with Jose was so positive. We look forward to seeing you again. Jay Malloy jmalloy@simpsongm.com

All Comments (1)
Service Rating Recent Service Visit to Simpson Buick GMC of Buena Park By picklesfish on 03/27/15 11:04:39 AM PDT
Recommend this dealer? Yes

I was pleasantly surprised by the free lunch provided by the dealership. I did not expect this at all. The employees are very nice. I always have good service when I come in.
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Service Rating Best service department in the industry. By Kevin8520 on 03/22/15 08:45:16 PM PDT
Recommend this dealer? Yes

Jose Vinas is the best there is. Fast, efficient, and follows through with everything he says. When it comes time to purchase another truck, it will be from Simpson because of the excellent service department.
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Dealer Response

Thanks so much for the nice review. Jose is a key component of our team here at Simpson Buick GMC of Buena Park and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean ... Read more

All Comments (1)
Service Rating Simpson GMC install storage box under back seat By surfpup on 03/01/15 11:45:19 AM PST
Recommend this dealer? Yes

Good work and it only took about 30 minutes. It's nice and just what I wanted. They did good. And then it's all good
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