Simpson Buick GMC Service Reviews Dealerships
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Simpson Buick GMC Service Reviews

  • 6600 Auto Center Dr
  • Buena Park, CA 90621 (map)
  • (855) 261-3002
  • Chat with Dealer
  • Awarded in 2014, 2015
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Service Reviews

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Service Rating Not comfortable with thumping noise which is said to be normal By Andrea_ on 05/28/15 07:59:24 AM PDT
Recommend this dealer? Yes

I reported a muffled thumping sound that appears on cold starts, sometimes sounding like it coming from the exhaust in the rear. Service advisor verbally stated that the tech heard the noise which is normal, but on the paperwork it indicates that the noise was not present. My car still makes the low...
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Dealer Response

Thank you for sharing your experience with us, Andrea. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, ... Read more

All Comments (1)
Service Rating Outstanding Service By smurch on 05/23/15 07:26:29 PM PDT
Recommend this dealer? Yes

I had about 3 different people help me. Everyone was super friendly and I was very comfortable. I even got served a delicious lunch while I was waiting! I couldn't be happier with the service.
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Dealer Response

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Simpson Buick GMC of Buena Park. If there is anything more that we can do please come back and see us again. Take care! Best, Jay Malloy jma... Read more

All Comments (1)
Service Rating Service for GMC Terrain 2013 By TorresJR on 05/13/15 07:16:13 PM PDT
Recommend this dealer? Yes

The experience form the moment we called was great. JB was excellent. He was friendly and helped us out quickly. Everything was handled with care, and we would definitely recommend your dealership to friends.
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Dealer Response

Thank you for this wonderful review! JB is truly an exceptional employee and we appreciate him for giving you a great experience! Thank you again and be sure to like us on Facebook and follow us on Twitter to get all the good deals! Best, Jay Malloy jmall... Read more

All Comments (1)
Service Rating service department By jcgj on 05/04/15 12:25:24 PM PDT
Recommend this dealer? Yes

Jose in services is great, we had the Borla exhaust system put on our 2015 sierra. The exhaust sounds our amazing and turns heads as we drive buy. I would like to say thank you and we will see you in the future.
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Dealer Response

Thank you so much for your review! We really appreciate your business and are so happy that Jose could provide great service to you and your vehicle. We look forward to serving you again! Best, Jay Malloy jmalloy@simpsongm.com

All Comments (1)
Service Rating Listen to your wife By Mrs_Davis on 04/29/15 04:15:24 PM PDT
Recommend this dealer? Yes

Since my car was new, I have always come to Simpson of Buena Park for service. When I recently married and my new husband took over maintenance of the car, he was reluctant to "go to the over priced dealer." I assured him of the great service I have always received. After the car was repaired, he a...
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