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Mercedes-Benz of Beverly Hills Sales Reviews

  • 9250 Beverly Blvd
  • Beverly Hills, CA 90210 (map)
  • Chat with Dealer
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Sales Rating worst dealership ever!!! Written by joshblum on 03/20/14 04:36:47 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

2014 CLS63 AMG S MODEL! Problems problems and problems..... Got the car a few weeks ago from BEVERLY HILLS MERCEDES BENZ, and already 2 of the engine mounts are broken, and guess what BEVERLY HILLS MERCEDES BENZ won't even take responsibility!!! of course not, it will give them a bad name and they...
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Sales Rating Teachers! Beware of Poor Customer Service! Written by eve14 on 01/31/13 08:20:54 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

My friend and I went in to test drive a C-Class. Andre greeted us in the showroom and we expressed our interest in a new C-Class but he took us to their used car inventory. So as not to be rude we went along with him, saw a few models but eventually again expressed interest in test driving a new car...
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Dealer Response

We are so sorry to hear that your experience with our dealership was a negative one. We strive for excellent customer service before, during and after the time of purchase. We apologize for any inconvenience this experience has caused you. If there is anything... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Never Again Written by manku on 05/06/08 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

This dealership is very expensive - not only do they charge more for "excess wear & tear" - $830 vs $695, but when I bought, the bank fee was marked up from $795 to $1095. Apparently, $1095 is standard now. Furthermore, the added a couple of points to the lease rate, increasing their profit by abo...
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Dealer Response

We are so sorry to hear that your experience with our dealership was a negative one. We strive for excellent customer service before, during and after the time of purchase. We apologize for any inconvenience this experience has caused you. If there is anything... Read more

All Comments (1)
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