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Audi Beverly Hills Sales Reviews

  • 8850 Wilshire Blvd
  • Beverly Hills, CA 90211 (map)
  • (888) 479-4436
  • Visit dealer's website
  • Chat with Dealer
Sales Rating:

Avoid this dealership

Written by chaos831 on 4/26/12 2:40:42 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

I was totally frustrated by the tactics of Beverly Hill Audi. I was looking for a car that was in extremely short supply nationwide. BH Audi kept calling and emailing saying they had plenty of them available and asking for me to drive to their dealership. I had been at another dealer and watched as he searched Audi's nationwide database of vehicles and knew there were only two possible cars in the U.S. BH Audi said they have 680 cars allocated to them, more than any other dealer, and no one can see what their inventory is. They said that they don't list all of their inventory on their website. They kept pressuring me to drive up to their dealership. I repeatedly asked for details on cars that met my specifications and they ignored my requests, just telling me to drive up and meet with them. They finally sent me a link to their online inventory, which didn't have the car I wanted. All I can say is that this dealership is a classic bait and switch operation. They are into playing games.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 day While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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Hello Thank you for your feedback. I would like to extend our apologies for your dissatisfaction. The comment of “a large allocation of inventory” is factual. I would really appreciate a moment of your time so that we can review in detail your needs. I can be reached at (949) 718-3160 and I look forward to speaking with you as my goal is to exceed your expectations. Respectfully Heather Lewis Guest RElations Manager

  • By fjmotorcars1
  • on 05/10/2012
  • 08:25:34 AM PDT
  • (dealer response)

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