Great Service!Written by evelynpchan on 08/05/13 04:47:51 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I went to Weatherford to shop for my first luxury brand sedan. BMW 328 was one of cars on my list (Audi and Mercedes were the others). Neil R. showed me all available inventory based on the specs i was looking for. Neil was patient and knowledgeable knowing that I was "just looking". I didn't buy a car on the first visit, but came back asking for him on a second visit. The second visit was just as pleasant - Neil was not pushy and lined me up with the car I was looking for! Neil was fair in the negotiation process and provided good financing options. Given this great service, I ended up purchasing the BMW (even though it was more expensive then my other choices). The Audi and Mercedes dealership experience could not compare to BMW & Neil. After purchasing my car, James (another servicemen) spent a lot of time showing me how to use all the features in my car. He also was patient and answered all my questions. When you go to BMW, ask for Neil.