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Goudy Honda Sales Reviews

  • 1400 W Main St
  • Alhambra, CA 91801 (map)
  • (888) 513-4132
  • Chat with Dealer
Sales Rating:

Lied to us and wasted our time

Written by acetto on 03/26/13 01:51:49 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

My came to Goudy Honda with a very specific vehicle in mind. We had checked ahead of time to verify they had it in stock and were told they do. When we got there, the sales person told me they would go find the vehicle and bring it for us to look at. After an hour of waiting there with my wife and 2 year old son, he told me they do not have that vehicle in stock. We found out that he had never checked and just told us they had it in stock when we called that morning. He told me he would check other dealers and find it for me. After another half hour of waiting, he told me nobody in southern california has that vehicle. Then he tried to sell me another vehicle again!! I went home and started calling other Honda dealerships. The second one I called,Honda of Santa Ana, told me he had the exact model in stock. The salesman at Honda of Santa Ana went and physically checked to verify. He called me back ten minutes later and confirmed. We drove to Santa Ana and purchased the exact vehicle we were looking for, which the guy at Goudy Honda told me did not exist anywhere in Southern Claifornia and would take months to order. The staff at Goudy Honda lied to us, tried to sell us a car we didn't want, lied to us again, and didn't seem to care the whole time that I had a 2 year old waiting. I will never go there again and wouldn't dare recommmend this dealer to anyone.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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