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Crain Kia of North Little Rock Sales Reviews

  • 5830 Warden Rd
  • Sherwood, AR 72120 (map)
  • Chat with Dealer
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Sales Rating Horrible Dealership Written by mickj1 on 03/08/14 08:00:57 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Been buying cars for over 30 years, and easily the worst car buying experience I've ever had. Salesman was my best friend until we started negotiations. I didn't want the Crain Team mark up $2500 over MRSP, and they started playing financial shell games with me. The Crain Team advantage is all to th...
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Sales Rating Stay Awa from this Dealership Written by 2012kia on 06/09/12 02:02:14 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Prior to finalizing purchase, spoke with a gentleman and he discussed different service plans, etc. When I was ready to sign the purchase agreement, I noticed that Crain Kia had added in the service agreement (for oil changes, etc) that I had not agreed to purchase and also added in Gap insurance wh...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Great Buying Experience Written by branth on 06/08/11 07:32:40 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Thanks Doug, I went to the dealer the very next day after doing the online request late the night before at Kia.com You guys did not have an Optima with what I wanted so I went with my second choice the Soul. I bought the Tiger edition Soul and LOVE it! Thanks for getting back to me. I didn't expect...
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Sales Rating Can't be trusted Written by monica2whit on 05/25/11 04:33:37 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We purchased a car from this dealer and gave them a post-dated check that they then sent to the bank a full 6 days before agreed upon. I have called and left messages for managers but no one has returned my phone calls. I wouldn't suggest anyone purchase from them unless you already have your financ...
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Dealer Response

Dear customer. Sorry for your recent experience. Could you please provide me with more information to see how we can get this resolved? I can personally contact the General Manager of the store to see how we can possibly resolve this. We need to find who is at... Read more

All Comments (1)
Sales Rating by former Crain and Kia customer Written by john452 on 05/28/10 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Watch out for the Crain team rip off sticker located next to the manufacture window ,looks like its all part of the manufacture sticker. Lost over a thousand dollars because of this trick. If they want you to pay Crain team sticker just walk away, Better yet just go to another dealer.
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