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Dealer Service Reviews

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Worst Customer Service Ever

Written by pvtpilot on 09/20/12 03:56:30 PM PDT Go back to Service reviews
Recommend this dealer? No

WORST Customer service ever... Talking to the management is like talking politicians that keep spouting party lines and siding with their managers and service reps without offering any real solutions. The best was when I was told that I should be happy that the Service Department didn't charge me for something that was not broken. No kidding this is what I was told. Not to mention every manager talked to me in the most condescending manner I've every experienced and didn't have the decency to pick up the phone and decided to interrupt me time and time again while talking on speaker phone. If you have the choice take your vehicle elsewhere for service.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? Not applicable

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† received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit

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