Parker Cadillac Service Reviews
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Parker Cadillac Service Reviews

  • 1700 N Shackleford Rd
  • Little Rock, AR 72212 (map)
  • Chat with Dealer

Service Reviews

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Service Rating disappointed in attitude towards customer By melv_88 on 10/13/15 01:43:33 PM PDT
Recommend this dealer? No

very unprofessional service manager, demeaning and condescending
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Dealer Response

I personally assisted this customer, who arrived at our Cadillac dealership service department requesting a tire repair on a 2004 BMW. I explained that we are not equipped to work with BMW vehicles and have no diagnostic equipment or technical specs for the v... Read more

All Comments (1)
Service Rating Parker Cadillac Service Dept By ecarlton99 on 12/16/14 07:15:50 AM PST
Recommend this dealer? Yes

Perfect!
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Service Rating Best Cadillac Service Department In Arkansas By VillagePeople on 06/30/14 06:54:03 AM PDT
Recommend this dealer? Yes

Have been using Parker Cadillac for almost 6 years. They are, without a doubt, the best dealership in Arkansas when it come to customer satisfaction.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Cadillac SRX service By dtamas on 06/18/13 10:22:11 AM PDT
Recommend this dealer? Yes

It was a pleasure to deal with true experts. They found the source of the suspension "popping" noise (left lower front control arm bushing), replaced the defective part and returned the car to me the same day. My car is now like new. The Cadillac SRX has been the best car I have owned.
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Service Rating Exceptional Service By msells on 05/23/13 11:29:10 AM PDT
Recommend this dealer? Yes

Car needed to be serviced while I was out of town and my wife's health prevented her from driving. Our salesperson came to our house, took the car to the dealership, got it serviced and then delivered it back to the house...with fresh cookies in the passenger seat to boot. Truly exceptional service!
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