Randall Ford Service Reviews Dealerships
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Randall Ford Service Reviews

  • 5500 Rogers Ave
  • Fort Smith, AR 72903 (map)
  • Chat with Dealer
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Service Reviews

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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating [non-permissible content removed] By seekwisdom on 08/23/12 01:54:11 PM PDT
Recommend this dealer? No

The service department is apparently only trained on how to manipulate you to get your money. I took in a 2003 Taurus to have a trouble light looked at that indicated a transmission problem. They got the code just fine, however, they weren't able to tell what the issue was. They stated they'd need t...
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Service Rating Good Service--Randall Ford By veronica5 on 08/01/08 12:00:00 AM PDT
Recommend this dealer? Yes

After purchasing my new SUV w/ Randall Ford, I have taken all my service needs to their dealership. So far, it's been great. I've had two oil changes with them and both times they were quick and got me taken care of quickly. The woman that works in the service drive helping customers couldn't be mor...
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Service Rating Randall Ford By madelynu on 07/16/08 12:00:00 AM PDT
Recommend this dealer? Yes

Very helpful! The service was timely and my questions were answered. I would definitely go back.
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Service Rating Integrity - Randall Ford = Oxymoron By rbecca on 07/08/08 12:00:00 AM PDT
Recommend this dealer? No

I have nothing but drama "everytime" I use the service department at Randall Ford. Whether it's warranty work or needing a part or a recall notice, DRAMA, DRAMA, DRAMA. This is ridiculous!!! I called and ordered a part on Monday, assured by the young man that it would be here the next day. My driver...
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Service Rating Terrible Service By skilbr00 on 02/18/08 12:00:00 AM PST
Recommend this dealer? No

I scheduled maintenance to be completed on my vehicle on a Tuesday during the week, when I arrived at the facility, there was no record of my phone call and none of the service personnel could seem to locate the person I spoke with. Once I had established that I had actually scheduled maintenance, m...
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