Sales Rating
1
BARRY WAS NICE BUT, THE MANAGER ON DUTY WAS NOT INTO THE SALE
Written by murphy48 on 1/18/13 8:30:52 PM PST
Recommend this dealer?
No
Purchased a vehicle from this dealer?
No
Tempe Chrysler Dodge Jeep Ram
To wohom it may consern: I had test drove a Jeep Patriot which has been listed on their web and your ad over the weekend as having many great insentives. I test drove a vehicle with Barry, a nice sales man, and was ready to actually purchase at this time. To my surprse, a Manager squashed any type o...
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Dealer Response
I regret to hear of this negative feedback. I would like to further understand what happened. Please contact me at your earliest convenience so we can resolve this issue as soon as possible.
Regards,
Mike Breyfogle - General Manager
mikeb@tempedodge.com
Sales Rating
1
WORST CUSTOMER SERVICE
Written by rajish on 7/2/12 11:25:46 PM PDT
Recommend this dealer?
No
Purchased a vehicle from this dealer?
No, Poor experience with dealer personnel
Tempe Chrysler Dodge Jeep Ram
This was my worst experience ever. I went to Tempe Dodge as they had an elaborate description of how their business model is based on customer to customer and not on big ad spending. A few of my friends warned me that they are no longer that great customer oriented dealership they used to be and the...
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Dealer Response
Rajish,
I was alarmed to read your letter about what happened when you came to look at new cars. I apologize that we did not do a very good job of helping you. I spoke to Freddy and to his manager Luis about the situation. They had a somewhat different versio... Read more
