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Customer Reviews of AutoNation Nissan Tempe

4.5
Overall Rating
4.48 out of 5 stars(173)
Recommend: Yes (77) No (10)
Write a review: Sales | Service
5 out of 5 starssales Rating

Sales experience

by Francisco on 03/26/2024

I had an excellent experience not only when purchasing my new car but also when selling my previous one, which I used as a down payment. The sales team was very helpful, proactive, agile, and correct, offering the new car and payment terms in perfect alignment with my expectations. Congratulations to the entire team, I am very happy with my new car and highly recommend this purchasing experience to everyone who appreciates and values the Nissan brand.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

173 Reviews
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5 out of 5 starssales Rating

Sales experience

by Francisco on 03/26/2024

I had an excellent experience not only when purchasing my new car but also when selling my previous one, which I used as a down payment. The sales team was very helpful, proactive, agile, and correct, offering the new car and payment terms in perfect alignment with my expectations. Congratulations to the entire team, I am very happy with my new car and highly recommend this purchasing experience to everyone who appreciates and values the Nissan brand.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Wonderful Experience - I'll Be Back!

by Gillian B. on 03/22/2024

We were searching for three months before we found our family SUV at AutoNation. I can tell you after working with several lots and sales people, AutoNation is set apart from the rest. We will be letting our friends and family know and coming back the next time we are in the market. You cannot beat the customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

NEW CAR FOR THE HUBBY

by KitKat on 03/19/2024

The people who work for the dealership - NISSAN TEMPE - were professional and very pleasant to work with. They explained and when we had questions, they addressed them. Fun people to work with to find the car we decided on. Would definitely purchase from them in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Used car

by Wfoody50 on 03/02/2024

Great sales man. Friendly great service

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great service

by NathanV on 02/10/2024

DeAndray was excellent! Sold me what I wanted without being pushy. Not like other car sales places. Found a car I really like and didn't break my bank.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Pristine customer service

by Luis on 02/08/2024

Love dealing with our sale guy Jack he made us a great deal and made the whole transaction painless and clear no BS like other dealers (Nissan Peoria) We will definitely recommend to friends and family

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Amazing Staff

by T Miller on 12/29/2023

My experience with Tempe Nissan AutoNation is an amazing one. I have bought two Nissans from them in the last couple of years. I was treated with respect and they answered all my questions and gave me an awesome deal on a Rogue.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Easy buying experience and great follow-up

by Ralph on 11/30/2023

Garret was knowledgable, helpful, and overall this was a great buying experience. Also, first time I used the Costco car buying program, and was not disappointed. Great follow-up after the purchase as well to see how the car was doing and if I had any questions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change service

by Myronhoss on 11/21/2023

Friendly and helpful service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Highly recommend their service.

by Aliaksandr on 11/20/2023

Completed the 50,000-mile service with Service Representative Boyd, who exhibited a commendable blend of friendliness, helpfulness, and professionalism.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

2 out of 5 starsservice Rating

Recall Service

by BridgetA on 11/19/2023

my dad took my car to get service on a recall for the key fob, tires checked, and engine checked. i vacuumed the inside, wiped down the dash, windshield and windows the day before it was taken to Nissan. my dad left without anyone explaining to him what was done about the key fob (doesn’t fold down anymore so we i assumed we figured it out). when i got my car back, under my hood where my battery is, screws are missing so there is a plastic piece that is no longer secure, there was what looks like wood shavings or some kind of shavings of some kind of material under the driver seat. water marks all over the front dash/screen and rearview mirror, it looks like they wiped my windshield but made it look worse than the job i did the day before. all in all they provided the services they said they would, it was just annoying to get my car back and have the inside, that i cleaned the day before, look the way that it did.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Sara, Nissan Tempe

by John Irmer on 11/01/2023

Very Professional

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Oil change

by TGalvan on 10/26/2023

Our service advisor was very nice, I particularly liked the photos the technician sent to show possible filter replacement, only critique I would offer is I wish my service advisor would have came to me about my filter instead of talking to me after the service was completed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Work

by LarryPat on 10/23/2023

Excellent work done on time

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change/check up

by BusyMama on 10/23/2023

Service was friendly and quick, tye waiting area has all the amenities. Technicians kept in touch with me via text. They did exactly what I wanted without pressuring me to add services.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

They are great!

by Ryno2389 on 10/20/2023

Nick and Brandy were awesome! So easy! Purchased my car in all of about 20 minutes!!! They are great, honest and upfront. No games!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Nice 'n' Easy

by Montgomery on 10/07/2023

My service rep, Amanda, took the time to explain what my service schedule required and gave me an accurate number for what it would cost. Then, the work was performed quickly and efficiently.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil Change & Tire Rotation

by DwayneS on 10/02/2023

Service was well done. Returned keys to be fixed as there was a Recall. Done correctly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great service

by David S on 09/29/2023

Quick painless process for buying my car

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

2 out of 5 starsservice Rating

2 Times for the same issue still there

by Torsten on 09/28/2023

Went 1st time for an oil change, check engine line (very small evap. leak) and a recall. After 2 Day crickets I called and ask when I can pick up my car, I got told they have to still diagnose my car. I told them this my only car and I need it back soon, ask them friendly to fix it. on the next day I got a phone call my car is ready to pick up. went to pick up my car and paid the oil change and waited for the change and read the paperwork and it stated customer dement car back no oil change performed. "What?" after asking what's going on, they apologized and made the Oil change on the spot. then I drove home, and the check engine light came on. same failure. found out recall wasn't done either. went to the second appointment, after 3h service tech. came back and told me there is no issue with my Vehicle. Guess what my engine light came on again. but my recall is fixed. I have to drive 45min on way every time and now I have to go again. I am thinking to go somewhere else.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Tempe Nissan Service Review

by Bobby P. on 09/22/2023

Got an oil change and had my tires rotated and was extremely happy with the process. My service Rep was Boyd and he was great and really knew his stuff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi