Lawley's Team Ford Superstore Service Reviews

Worst service I ever received...anywhere!

by biznaga on 01-11-08 (10:08AM)

Pros:

Is in town

Cons:

Wouldn't trust them afte experience Ihave had.

Took my Ford in for routine CEL light.  Had all day.  Never called.  I finally called. No problem found. Fine. Asked for driver ro come get me. OK.  Waiteid 40 minutes, no driver, and close to closing time for them.  Called service dept, someone said "Hello"  I said "Is this the servide departmen...

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lack of Service Department

by jfwest on 10-26-07 (09:53AM)

Pros:

None

Cons:

to many to list

Wow... Where do I start? The service at this dealership is horrible! My car disappears into a black hole every time I bring it there. The service writers dont return phone calls in a timely manner, they charge you for work that the car doesn't need or should be covered under warranty, and the mec...

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