Van Chevrolet Buick GMC Sales Reviews Dealerships
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Van Chevrolet Buick GMC Sales Reviews

  • 8585 E Frank Lloyd Wright Blvd
  • Scottsdale, AZ 85260 (map)
  • (866) 787-7165
  • Chat with Dealer
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Sales Reviews

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Sales Rating Salesmanship Written by pilatesgirl3 on 05/25/15 05:50:46 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

Although we did not come to agreement on final sale terms, Steve Bumbry went above and beyond to try and get the deal I wanted. He has a relaxed demeanor, great personality and communicated clearly and concisely. I would highly recommend my friends to him if planning to do business with Van Chevrole...
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Sales Rating Worst Dealership I Have Ever Visited Written by Jtucsonh on 03/24/15 04:11:58 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I visited VAN GMC and Scottsdale and after purchasing 11 vehicles in my life and going to an estimated 40 or so dealerships around Phoenix, I can sincerely and unequivocally say that VAN is the worst dealership I have ever been to. They use extreme high pressure sales tactics and when you don't want...
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Dealer Response

We strive to serve each of our customers with the respect and courtesy they deserve and we regret that we fell short of that benchmark during your experience. We value your feedback and welcome you to reach out to us if there is anything else you’d like to di... Read more

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Sales Rating Worst ever Written by phoenix16 on 05/15/14 10:28:48 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Purchased a 2010 Chevrolet Equinox LTZ after 2mths the computer software program went out all my control buttons were unable to work including my a/c and radio! Took it to service dept had Tom K inspected told me the software had crashed down and needed to be replaced but would cost me 1,800! Called...
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Dealer Response

Thank you for taking the time to post your feedback. We’re sorry your Equinox was troublesome and your repair process was so complex. In order to reference your inspection report, we would need to have your full name - if you’d like to discuss your experience ... Read more

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Sales Rating Bought new car with son in law Written by jeff425 on 05/04/14 10:31:03 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Sales experience was great, felt like we got a very fair deal. Only complaint is once we got into the finance office. Finance guy was ultra aggressive trying to sell us add-ons we didn't want. If the salesman hadn't been so good to work with we would have walked out on the finance guy.
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Dealer Response

Jeff, We hold ourselves to high standards of customer service and we’re very sorry that your recent visit left you feeling pressured. Thank you for giving us the benefit of the doubt based on the interaction you enjoyed with your salesman, and we would apprec... Read more

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Sales Rating Van Chevrolet - Great Buying Experience. Written by Kireoz on 04/08/14 10:04:47 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My younger sister needed a highly rated safe SUV for her and her kids to drive after her car was rear ended and totaled by a reckless driver. My sister knew what she wanted after shopping and reading the reviews online, we had been to another Chevy dealership in the valley and the experience was wha...
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Dealer Response

Thanks for your comments! We're glad that we were able to help your sister find a great family vehicle and we hope that she and her kids will enjoy it! It was a pleasure to have you all in the store and we hope to see you again soon! Your friends at Van Buick... Read more

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