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Midway Chevrolet

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Customer Reviews of Midway Chevrolet

5.0
Overall Rating
5 out of 5 stars(191)
Recommend: Yes (6) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Excellent and fast

by Spike2500 on 02/05/2024

Had a excellent experience the sales team has top notch experience and know how to treat there customers

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
191 Reviews
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5 out of 5 starssales Rating

Excellent and fast

by Spike2500 on 02/05/2024

Had a excellent experience the sales team has top notch experience and know how to treat there customers

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

3rd purchase says a lot!!!!

by Abigail on 12/25/2023

Well this is my 3rd purchase from this dealership that should speak for its self. But my sales person was Valentino and very nice and pleasant person. Daniel Toole is the finace very pleasant and fully explains everything making sure if there are any questions they are fully answered. If I was not happy or pleased I do not give them an any of my time I highly recommend everyone to buy from this place !!!!!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Valentino Castrillo helped my wife and I find the perfect SUV!

by AngelPerez on 03/09/2023

My wife and I had a great experience. Right when we walked in we were greeted by Valentino Castrillo. He was very nice and helpful. We told him what we liked and wanted in the vehicle we were looking for, and he was able to find us the perfect one.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Thank you camilo

by Candilaria on 02/20/2023

I am beyond excited to share my experience… I went in for a vehicle I had my heart set on getting but it didn’t work out Camilo definitely did everything he could to help and find something I would love. Let’s just say he kept his promise and I’m so glad he was our sales professional. He was very informative and definitely made me feel like I was family! Thank you so much!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Awesome experience

by Jesús m on 06/27/2022

It was a great experience for me because they help me out during all the process being a first time buyer thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service Experience

by Daniel0014 on 05/12/2022

Adrian Baca my service advisor definitely made this service a great experience!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

From frustrated to grateful

by Mashfam3 on 06/11/2021

Several things went wrong with the car over a two-three week period. Service advisor incredibly good at answering questions with patience and tried to be helpful even when I was not making his job easy. Very professional!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

Inept

by drd on 01/04/2021

Found a Tahoe I was looking for with the options I wanted. I went through the internet sales department to purchase the vehicle. I drove to Midway to sign the purchase agreement and leave a deposit since the vehicle was in transit. After arriving at Midway I asked about a more definitive delivery date, I was informed that the vehicle I was purchase was not available as the General Manager was purchasing the vehicle for his son. I am totally confused at the ineptitude of the sales team as well as why this would even show as available inventory. I even asked to speak to the GM with no call, text or email. I will now order exactly what I want through Van Chevrolet. I highly recommend seeing Scott Daly. Not only will he find you the best deal but is honest as well.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starsservice Rating

Very friendly and helpful

by Stewart_Womack on 12/31/2019

They found my problem quickly and was able to cover it under warranty! Very happy with the outcome!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service appt for recall

by Elizabeth on 11/10/2019

Thank you for getting me in to fix my recall on my brakes I want even aware of what the recall was but thank you for fixing it so promptly and giving great customer service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Self

by Char on 11/06/2019

Hugh is the best service rep we have ever had! He is an asset to Chevrolet. When vehicle was brought to dealer he noticed there was a recall and had that issue repaired.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Customer Service

by 1 on 11/06/2019

I recently met my new Service Manager, Vince. He is awesome. Explained everything that my car needed and answered all my questions so that I understood what he was explaining. Turned out, I didn't need the service as I got a new vehicle from Midway, but he will be my Service Manager ongoing.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Silverado Supension Repair

by Faron on 11/05/2019

My 2018 Crew Silverado 4x4's left rear leaf spring was replaced under full warranty and all noises have stopped now. Hugh Abbott in service did a great job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Mr.

by Jesus_Sullivan on 10/20/2019

Daniel C. is a professional. He provides technical information, recommendations, options, estimates and a excellent completion time. He comes through with all expectations every time. Great followup status and ever feel pressured to get things done. Super service department. The only place that services and repairs my (All-4) chevy vehicles.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by CountryGirl on 09/30/2019

Repair was made timely in conjunction with the insurance company. Once service was completed Scott brought the car to the front and went over the repair work with me. Car looks like new. Good job, Midway.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

buying a new vehicle

by debra on 09/15/2019

I had a very good experience in buying a new vehicle. They went out of their way to make sure I was comfortable in the process and made sure that what I wanted was met.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Service

by Jose on 09/12/2019

Midway worked with and everyone was friendly and understanding

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by Reednike2 on 08/27/2019

Very personable. No pressure. Listened well to my needs and wants

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Vehicle Purchase

by Tara on 08/03/2019

I had a great buying experience with Midway in Phoenix. The Sales Manager Troy worked diligently to make my deal happen. Thank you Troy for helping me get into a new, reliable vehicle!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Good Place

by Jerry on 07/29/2019

Buying a car can be a stressful experience. This was no exception but the people helped me through it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

Uneven Sales Staff, but you can get a deal

by ryc on 07/11/2019

The sales staff was all over the place. Had a super relaxed salesperson to start, then worked with someone that start yelling at me to "take the deal." Then got another chill person, then an overly mothering finance person, who was helpful but also over the top with the lecturing. Ultimately they helped me get in a car, but the experience could have been more consistent.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

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