Earnhardt Kia Service Reviews
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Earnhardt Kia Service Reviews

  • 2121 E Bell Rd
  • Phoenix, AZ 85022 (map)
  • Chat with Dealer

Service Reviews

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Service Rating General questions By Jackstaley on 05/14/16 01:25:39 PM PDT
Recommend this dealer? Yes

Finished on time and good work. I wanted a front end alignment as I had a maintain economic agreement with the dealership. They did not do it as the maintain economic company said no. I need to know why
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Dealer Response

We appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please fe... Read more

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Service Rating Great Experience By AmyWinters on 05/14/16 09:00:21 AM PDT
Recommend this dealer? Yes

I liked that I was kept up to date on the status of the service and what was happening to my car. The staff were all friendly each time we interacted.
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Service Rating survey By DrYbarra_K900 on 05/13/16 10:55:07 AM PDT
Recommend this dealer? Yes

Trisha and your team provided above standard service!! She is an exceptional communicator and customer service rep! one of the best I have ever encountered.
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Service Rating husband By domenica46 on 05/13/16 08:45:48 AM PDT
Recommend this dealer? Yes

Everyone was friendly...efficient .The work required was completed in time quoted. happy employees with good attitudes Washed the SUV free and did a good job. Kept me informed of the status.. Reviewed all that was done.
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Dealer Response

Thanks for your awesome review! I'm very happy to hear that our staffs was of such great help to you. They takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service... Read more

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Service Rating Great service! By DougD331 on 05/03/16 05:45:30 PM PDT
Recommend this dealer? Yes

No surprises. Trisha kept me informed and provided a great explanation on what needs to be done and how long it would take. Worse thing to happen at a service center is a surprise. NON HERE!
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Dealer Response

Your fantastic review was quite a refreshing read! I am happy that Trisha provided you with efficient and well-informed customer service. If you have any questions or concerns, please do not hesitate to come see us. Scott, 602-364-5400, scott.clark@earnhard... Read more

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