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Earnhardt Kia Sales Reviews

  • 2121 E Bell Rd
  • Phoenix, AZ 85022 (map)
  • (888) 720-3724
  • Chat with Dealer
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Sales Rating Awesome purchase exerience on a 2014 KIA SOUL+ Written by JGF_KIAbuyer on 08/09/14 12:30:23 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

David B - as usual, went above & beyond to make our purchase a pleasant experience. This is our second vehicle purchase this year from Earnhardt Kia. Although Dave is no longer a salesperson for your dealership, he's still selling cars for you! He does this by keeping return customers happy and pair...
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Dealer Response

What an enjoyable review to read! Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Jeff! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experie... Read more

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Sales Rating Kia has come a long way. Love the Rio Written by spartan7_7 on 07/31/14 09:54:26 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

No back and forth. Elena told me about a car that fit what I was looking for that came in a the price point I was happy with. Fastest car buying process I have ever done .
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Dealer Response

Hello and thank you for the kind words! We couldn't be happier that you were pleased with your experience here at our dealership and that Elena was there to provide you with such exceptional customer service in a timely manner! Thank you again and congratulati... Read more

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Sales Rating Kudos To Earnhardt Kia Written by Craigerator on 07/29/14 04:51:43 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Your team of guys that helped me were excellent. DJ,Scott,James, and the sales manager made my car buying a smooth experience. I'm in sales myself, and am very aware of customer service. Your team passed my test.
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Dealer Response

I am happy to hear that your time spent with DJ, Scott, James and the rest of the team was a great experience. We pride ourselves on the high level of our customer service excellence. Congratulations on your new car! If you have any questions or concerns regar... Read more

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Sales Rating Over priced and rude Written by jsp1966 on 08/08/13 08:33:35 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Not willing to honr their advertised prices, were rude when simple math cut into to their profit
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Dealer Response

Although your review does not put our dealership under a positive light, we thank you for your feedback. Any and all customer comments like these let us know specific areas that may need improvement. I would like to personally apologize for the dissatisfying e... Read more

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Sales Rating they [non-permissible content removed] and are rude Written by jpowell8 on 07/02/13 08:04:50 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Quality Poor to fair Appeal Good Service Poor to fair First of all let me say what im about to describe does not in any way reflect on my salesperson VINCENT he was a pro and a trooper! I must also say that i am absoutly thrilled with my new KIA SOUL! However the support staff and spefically the fi...
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Dealer Response

I am troubled to hear you did not drive away 100% satisfied with our dealership. We aim to please and it is clear we have fallen short of several goals during your recent visit. The experience you have described is the exact experience we do not want any of ou... Read more

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