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Chapman Mazda Sales Reviews

  • 999 W Bell Rd Ste 1
  • Phoenix, AZ 85023 (map)
  • (877) 999-7910
  • Chat with Dealer
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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating oversight corrected Written by ben103 on 04/09/12 07:26:24 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Chapman Mazda obviously had some miscommunication within their dealership, as soon as they were aware of the mistakes that they had made they were very prompt in correcting the oversight. I really enjoyed the buying process with Gary and his team. I can only recommend their services.
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Sales Rating [violative content deleted] Written by dev3232 on 10/22/10 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

This dealer, and Mazda in general, are generally dishonest and don't care about their customers. I currently can not start my car because the transponder is dead. They won't give a pin number to a locksmith to make me a new key - which I can get cheaper through the locksmith - and insist I pay th...
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Sales Rating Excellent Sales Experience, Fantastic Price and Vehicle Written by adam78 on 08/27/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I could not be more pleased with my sales experience or purchase with Chapman Mazda. The staff were friendly, professional, and downright pleasant to work with. I was so frustrated with my previous visits to dealers across the valley that I was ready to give up and try to find a private buyer. Th...
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Sales Rating New management Written by cassie1220 on 04/09/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We just bought a new car 10 days ago and had a great experience! Everyone we dealt with was polite, professional and worked their hardest to get us the vehicle we wanted at a price we could afford. The dealership has a new GM who must be doing something right because this was the best car dealership...
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Sales Rating Horrible Professionalism Written by zab23 on 06/17/09 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I had to call 3 different employees, 2 managers, and a total of 6 different times in order to get any information that was similar or semi accurate about their vehicle and my trade-in. Every time I called the story changed on #1 why I wasn't called back ("I didn't realize it was that late"-"Oh I'm ...
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