Chapman Mazda Sales Reviews

Updated! (04/11/12 05:18 PM PDT) - Chapman Mazda obviously had some miscommunication within their dealership, as soon as they were aware of the mistakes that they had made they were very prompt in correcting the oversight. I really enjoyed the buying process with Gary and his team. I can only recommend their services.
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This dealer, and Mazda in general, are generally dishonest and don't care about their customers. I currently can not start my car because the transponder is dead. They won't give a pin number to a locksmith to make me a new key - which I can get cheaper through the locksmith - and insist I pay th...
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I could not be more pleased with my sales experience or purchase with Chapman Mazda. The staff were friendly, professional, and downright pleasant to work with. I was so frustrated with my previous visits to dealers across the valley that I was ready to give up and try to find a private buyer. Th...
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We just bought a new car 10 days ago and had a great experience! Everyone we dealt with was polite, professional and worked their hardest to get us the vehicle we wanted at a price we could afford. The dealership has a new GM who must be doing something right because this was the best car dealership...
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I had to call 3 different employees, 2 managers, and a total of 6 different times in order to get any information that was similar or semi accurate about their vehicle and my trade-in. Every time I called the story changed on #1 why I wasn't called back ("I didn't realize it was that late"-"Oh I'm ...
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