Arizona Dealerships - Chapman Hyundai of Phoenix Arizona
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Chapman Hyundai Sales Reviews

  • 999 W Bell Rd
  • Phoenix, AZ 85023 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Stay away! Written by brendarolex1 on 08/13/16 07:58:35 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

My husband and I were dealing with sales person Justin Creasy, for 5 1/2 hours about 1 month ago and we were told we can work a deal! We drove all the way from Gilbert which took about an hour and was told they would even fill up our gas tank if they couldn't beat someone else's price and if they co...
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Sales Rating Changing prices and broken promisses Written by Collin_nunn on 07/06/16 02:46:43 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Changed price in finance and then my financing was sent to a bank after I was told it would be held so my bank could send them a check.
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Sales Rating Avoid Chapman Hyundai on 7th&Bell like the plague Written by gv1980s on 11/04/14 04:08:41 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Don't buy a car here & Don't Buy Anything From Paulo Pena!!!! Long story short, me & my fiancé were in the market for a 2011 Hyundai Sonata limited. This one had 44k miles & we were directly told by Paulo that the tires were new, brakes were new & he went into "reconditioning fees" &that's what the...
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Dealer Response

Dear Mr. Vomero: Thank you for sharing your experience. We are alarmed to hear about your situation and apologize for this behavior. We do not condone such conduct and we have started an inquiry regarding your comments. As for your vehicle, please be a... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Horrible Experience Written by elantra9 on 08/05/14 11:32:06 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I visited this dealer two years ago to buy an Elantra for my daughter. You might ask why I am writing a review now? Well they won’t take me off of their call list despite me telling them numerous times it was a horrible experience and I wouldn’t buy a car from them if they were the last dealer on ea...
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Dealer Response

Shawn, Thank you for sharing your experience. We apologize that our team members continue to contact you. Unfortunately with this limited information we are unable to take you out of all of our systems. Therefore I recommend that you contact me directly so t... Read more

All Comments (1)
Sales Rating Best sales experience ever ! Written by karens3 on 05/24/14 11:16:59 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We just purchased a new 2014 Hyundai Elantra from Chapman Hyundai in Phoenix. Was the best car buying experience we have ever had. Great from start to finish would highly recommend them . Go see Nick N he is fantastic !
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