Chapman BMW on Camelback Service Reviews Dealerships
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Chapman BMW on Camelback Service Reviews

  • 830 E Camelback Rd
  • Phoenix, AZ 85014 (map)
  • (888) 457-7992
  • Chat with Dealer
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Service Reviews

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Service Rating Paid for Service Not Performes By Angel_X5 on 07/24/14 04:17:11 PM PDT
Recommend this dealer? No

Went in for oil change. When I received my vehicle back, the oil lights had not been reset. Took the vehicle back in and asked that they verify that the oil had been changed. Was informed that the tech forgot to reset the lights. My oil is still black. I have been taking my vehicle to them for 2.5 y...
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Service Rating Four BMWs over the last 8 years serviced at Chapman By n8phx on 06/18/14 01:08:52 PM PDT
Recommend this dealer? Yes

I will preface my review with I have not had experience taking a non-warrantied vehicle in for service and I can greatly appreciate the difference this can make due to quotes versus work performed and value received. However, I have had nothing but fantastic, award worthy service from my service adv...
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Service Rating Chapman on Camelback is not a place -to which I want to come back! By topmanron on 07/19/13 07:10:27 PM PDT
Recommend this dealer? No

I tried to order a simple part- a gas cap, online from Chapman-which is apparently impossible. I was prompted to a 3rd party to assist me-and after being forced to provide excessive demographic information- I was promised a call from Chapman Parts Dept for help to complete my purchase- but Chapman n...
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Service Rating Avoid the Service Department unless you want to buy a new car By sndinwiddie on 06/25/13 10:32:38 AM PDT
Recommend this dealer? No

I purchased our second BMW from Chapman and the issues began there. I bought a used BMW 328i and the sales person told me it did not come with floor mats - when I complained to BMW North American - magically I got used floor mats. They were not for my car, but I got something. I also have another BM...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Excellent service By wchristie1 on 08/06/10 12:00:00 AM PDT
Recommend this dealer? Yes

I have visited Chapman BMW's service department several times and they have been very friendly and timely about taking care of me. They give me the option of a BMW loaner or van service to my office. None of my service repairs have required a return visit. My service rep is Taras Mishenko - Taras...
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