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Chapman BMW on Camelback Service Reviews

  • 830 E Camelback Rd
  • Phoenix, AZ 85014 (map)
  • (888) 457-7992
  • Chat with Dealer
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Service Rating Four BMWs over the last 8 years serviced at Chapman By n8phx on 06/18/14 01:08:52 PM PDT
Recommend this dealer? Yes

I will preface my review with I have not had experience taking a non-warrantied vehicle in for service and I can greatly appreciate the difference this can make due to quotes versus work performed and value received. However, I have had nothing but fantastic, award worthy service from my service adv...
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Service Rating Chapman on Camelback is not a place -to which I want to come back! By topmanron on 07/19/13 07:10:27 PM PDT
Recommend this dealer? No

I tried to order a simple part- a gas cap, online from Chapman-which is apparently impossible. I was prompted to a 3rd party to assist me-and after being forced to provide excessive demographic information- I was promised a call from Chapman Parts Dept for help to complete my purchase- but Chapman n...
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Service Rating Avoid the Service Department unless you want to buy a new car By sndinwiddie on 06/25/13 10:32:38 AM PDT
Recommend this dealer? No

I purchased our second BMW from Chapman and the issues began there. I bought a used BMW 328i and the sales person told me it did not come with floor mats - when I complained to BMW North American - magically I got used floor mats. They were not for my car, but I got something. I also have another BM...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Excellent service By wchristie1 on 08/06/10 12:00:00 AM PDT
Recommend this dealer? Yes

I have visited Chapman BMW's service department several times and they have been very friendly and timely about taking care of me. They give me the option of a BMW loaner or van service to my office. None of my service repairs have required a return visit. My service rep is Taras Mishenko - Taras...
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Service Rating Run far, run fast By notmethere on 08/18/07 12:00:00 AM PDT
Recommend this dealer? No

I purchased my 330I in Chicago 3 years ago, two weeks before moving to Phoenix. I gave Chapman BMW in Phoenix the opportunity to acquire my business at the time and they were no where even close on price. To be frank, I would have preferred to have purchased the car in Phoenix to save the expense ...
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