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Bill Luke Chrysler Dodge Jeep Ram Sales Reviews

  • 2425 W Camelback Rd
  • Phoenix, AZ 85015 (map)
  • (888) 492-3124
  • Visit dealer's website
  • Chat with Dealer
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Sales Rating Very happy with my experience!! Written by allenl1 on 6/28/12 9:40:07 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We have purchased a few vehicles over the years from Bill Luke, and have always been treated great. Also, would recommend their service dept - ask for Cheryl.
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Dealer Response

allenl1, thanks for the feedback. We really appreciate you taking the time to do this. If there is anything we can do for you in the future please let us know.

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Sales Rating They treated me right Written by teddmass on 6/27/12 2:40:24 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Bought a new Jeep at Bill Luke a few months ago, and am very satisfied with my experience. Jamie was my sales person and Drew was very helpful in finance. I would recommend them.
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Dealer Response

We are glad you chose Bill Luke, and we look forward to working with you in the future. I will pass your kind words on to Jamie and Drew. Thank you again.

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Sales Rating Can it really be this easy? Written by bcharles1 on 5/13/12 7:41:33 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Wow, who would have thought that a Chrysler dealer would be so laid-back and easy to deal with? We're usually premium (German) car buyers but this Bill Luke dealership really threw us for a loop with their professional yet laid-back approach. Highly recommended.
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Dealer Response

Thank you for your kind words! If there is anything we can do for you in the future please let us know. Our main number is 602-249-1234.

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Sales Rating TOTAL WASTE OF TIME Written by runamuck7 on 4/1/12 9:52:35 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

The initial contact started on their web site after I saw a truck on their inventory list I was interested in. I wrote down the stock number for future reference and made contact with their online rep. Right out of the gate, this person was trying to get purchase commitment from me before even looki...
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Dealer Response

I am terribly sorry about your experience. We pride ourselves on our customer service, and we obviously failed in that area when you visited. I'm not sure if you would ever give us another chance, but if you would like someone to contact you about this let us ... Read more

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Sales Rating Do Not Believe Anything This Car Dealership Tells You ! ! ! Written by timg17 on 1/7/12 3:31:37 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I gave Bill Luke one star, only because there were no negative star options. I'm a Disabled Veteran and have to rely on my wife for transportation. As an Anniversary gift I told my wife she could have the car of her choice. She chose the 2012 Dodge Journey. She worked hard shopping the internet and ...
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Dealer Response

Tim, I am sorry about this experience. Would you like to have a Sales Manager contact you? If you would like, please call 602-249-1234 and ask for Pat.

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