Arizona Dealerships - Bell Road Toyota Scion of Phoenix Arizona
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Bell Road Toyota Sales Reviews

  • 2020 W Bell Rd
  • Phoenix, AZ 85023 (map)
  • (888) 498-2054
  • Chat with Dealer

Sales Reviews

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Sales Rating Horrible and rude people Written by giri0923 on 08/23/16 01:26:15 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Worst showroom I have ever gone. The customer service people (Robert J) show too much attitude. I was assured that the deal is done and was sent an invite to complete the deal for 7:15 pm. I went to the showroom by 7:30pm from chandler and the person says that the car has been sold. Worst thing is h...
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Dealer Response

Thank you for your feedback. We're disappointed to hear that your experience was not on par with our standards. It's always our goal to provide great service and accurate communication about our vehicles. We would appreciate a chance to make amends; your sa... Read more

All Comments (2)
Sales Rating Awful Written by britt02834 on 08/15/15 11:48:21 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Terrible experience!!! I bought a used Tahoe from them and had a 30 day warranty. Within a day of driving it off the lot I noticed the motor shaking. I took it into a Chevy dealership to have it looked at and both my motor mounts were collapsed and it would be $1000 to fix. So either Toyota did not ...
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Sales Rating Horrible service, business without integrity Written by chloew520 on 02/14/15 10:02:58 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Went to Bell Road Toyota looking to purchase a '99 4Runner I saw on Cars.com. Called about the car at around 9am, spoke to a guy there (Eddie) who told me about the car. Sounded awesome, great car, only problem was I was commuting to Phoenix from Tucson. We talked about price for a while and final...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating HueyD Written by hueyd on 09/21/12 06:09:41 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

Took 10 days to get a response from representative of dealership. Then got lots of generic sales-mail; then finally spec sheets on wrong car. Prices were $5000 above what other Toyota dealers were offering. Too many 'cute' lines such as "What I Have Don Wrong?' ' What Have I done to hurt your feelin...
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Sales Rating Please Avoid - Questionable Business Practices Written by karenjo on 08/27/12 01:52:05 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I felt I should warn others about this business. I believe their practices are beyond questionable (and not in a good way). Consumer Reports has a program for subscribers where you can request quotes from local car dealers on a specific make/model car. The dealer is then supposed to honor the quot...
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