Peoria Ford Sales Reviews
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Peoria Ford Sales Reviews

  • 9130 W Bell Rd
  • Peoria, AZ 85382 (map)
  • (866) 711-8271
  • Chat with Dealer

Sales Reviews

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Sales Rating Classic bait and switch. STAY AWAY!!! Written by Slazar16 on 05/25/16 08:33:05 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Classic bait and switch tactics. They called and confirmed 30 mintures before I get there the availability of a car that they've been calling me all week on. I show up and magically it sold! Imagine that but they had some great deals they wanted to show me on some new cars! Total [non-permissible co...
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Dealer Response

Hello. We know how precious time is for our customers, and we're sorry to hear that you feel like we wasted yours. We can assure you that we would never intentionally deceive a customer, and we are deeply sorry for the miscommunication that led to your frustra... Read more

All Comments (1)
Sales Rating Dont Trust Them Written by dmiller8 on 05/24/16 10:50:47 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Such a shame, Peoria Ford does not stand by their word. They ripped me off. The salesman told me one thing and than changed his story around when we confronted the financial agent together. I could not believe how untruthful they became. Than my 2016 car's paint started to peel off with not even 700...
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Dealer Response

Hello, and thank you for your feedback. We know that we are nothing without our word, and we are sorry to hear that you feel like we have been deceitful during your visit. We would love to further discuss your concerns. Please reach out to Beverly Woodhull at ... Read more

All Comments (1)
Sales Rating happy with outcome of transaction Written by dpc9000 on 04/21/16 12:53:13 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

There was a disagreement on the selling price of a car between myself and the lower management. Some back and forth ensued. An the end, the general manager at Peoria Ford, Pat Hickey, made things right. I'm now a happy customer. Thanks to Pat Hickey, my disagreement with them was resolved on 4/27. ...
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Dealer Response

Hello, and thank you for leaving a review. Here at Peoria Ford, we are committed to making sure every customer is confident in their purchase, and we're sorry to hear that your recent encounter left you wanting more. We never want a customer to feel like we we... Read more

All Comments (1)
Sales Rating Great Service Great Ride Written by DTYazzie on 01/28/16 02:06:41 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Nothing bad to say about anything, My Sales Consultant was great, when I arrived I was greeted by everyone I walked by. I drove off in a new F-150 without any problems and I thank Scott Moreau for all he did. The best car buying experience I had. Thank you to all at Peoria Ford and Sales Consultant ...
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Sales Rating NEVER GO HERE TAKE IT FROM ME Written by J3SSESGIRL on 10/19/15 04:24:57 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Hi Pat, I'm sure you don't remember me but I've purchased 2 trucks and a car from you, the trucks years ago... Most recently a Ford Fiesta, prior a F150 and 250. I was in the market for a new 250 last year and I called the most recent salesman that I had a fantastic experience with, Paul Ray. This ...
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