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Mercedes-Benz of Arrowhead Service Reviews

  • 9260 W Bell Rd
  • Peoria, AZ 85382 (map)
  • (888) 695-0158
  • Chat with Dealer
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Service Rating C300 Service Appointment By bobjetski on 03/28/14 01:29:15 PM PDT
Recommend this dealer? Yes

I made an appointment for my C300 and was met promptly. They were thorough and quick and knowledgable and had my car ready later that same day (we thought it might take 2 days to fix.) Overall the whole experience was great.
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Service Rating Professionals By davismbowners on 12/05/13 10:48:42 AM PST
Recommend this dealer? Yes

Had an issue with a pre owned Mercedes C280 just prior to the expiration of the warranty. Was greeted as if I had a new vehicle and treated like a long time customer. The service group was fantastic and I sent an email to Ken Coffman, the general manager of the dealership and expressed my appreciati...
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Service Rating Best Service By jerthefishkilr on 08/19/13 11:46:17 AM PDT
Recommend this dealer? Yes

I can't imagine what can be done to improve the service at this facility. They couldn't be more accommodating or nicer. I am impressed with any interaction I have with the dealership.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Sub Par Service at Arrowhead for My GL450 By willinoc on 04/04/11 12:07:13 PM PDT
Recommend this dealer? No

Arrowhead of Mercedes Service deaprtment is sub par. No one greets you at the curb side. Stephanie the service advisor has been late too both if my appointments and was not speedy to get me on my way. 45 - 60 minutes to drop of my GL450 is unacceptable for World Clss Service of A mercedes Benz deale...
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