Classic example of hucksterismWritten by cruiser13 on 07/30/07 07:00:00 AM UTC Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
We bought a Solstice, and since we had no trade-in, the deal went OK except for the 8 month wait for the car. We then tried to buy a second one, and the experience was a nightmare. A couple of months after ordering the vehicle, we were told that I may not get the 5 speed I ordered, but an automatic. When I objected, the salesman laughed, and said if I did not take it, someone else would, and I could go back to the end of the 8 month wait line. A few weeks later, I was called and told that one was available, and if I wanted it, come on down. I got there, and the car was poorly equiped, and they had jacked the price up to nearly $3,000 over the well equiped one I had ordered. They said since it wasn't what I ordered, they could do anything they wanted to the price. They also lowered the price of my trade-in by $3,000, stating that the value had gone down. According to kbb, however, my trade-in had gone up in value! This was also in spite of my just having re-verified my trade-in value with the dealer! Both the salesman and Sales Manager laughed when I brought this all up. I cancelled my order and demanded a refund of my deposit.