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Helpful. Did not feel like I was trying to be sold something I did not want. Salesman (Dess D.) was very nice to us, he answered clearly all our questions and explained to us every tiny details about the car, about the contract and everything we need to know. We felt comfortable to talk to him and he made us feel comfortable while spending time at the dealership. The best thing was they did not try and sell all these worthless add-ons. I love my Cadillac! Will return there the next time I am in need of a car.
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