Acura of Peoria Sales Reviews

Overall Rating:
2.1 stars
Reviewed by
 6 members
Sales Associate:
1.8 bars
Vehicle Inventory:
2.0 bars
Finance Department:
2.8 bars
Trade-In Process:
1.5 bars
Buying Process:
2.2 bars
Dealer Information:
Acura of Peoria
9190 W Bell Rd
Peoria, AZ 85382
(866) 347-5098
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1-6 of 6 Reviews

Sales Rating:
2.3 stars
Sales Associate:
1 bars
Vehicle Inventory:
N/A
Finance Department:
3 bars
Trade-In Process:
3 bars
Buying Process:
2 bars
Steer clear of this dealership
by dandee2 on 04-07-08 (10:24PM)
Pros:
Still trying to come up with one
Cons:
Not trustworthy, poor service, sales people not knowledgeable

We have had a terrible experience with this dealership also. We bought a "preceritfied car" and found that we virtually paid for nothing. We found that one of our seatbelts was cut/torn 3/4 of the way (how did that pass inspection)?? And we had 2 of 4 tires completely bald and the other 2 need to...

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Sales Rating:
1.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
1 bars
Finance Department:
1 bars
Trade-In Process:
1 bars
Buying Process:
1 bars
UNHAPPY CUSTOMER
by 911customer on 03-05-08 (11:39AM)
Pros:
NONE
Cons:
EVERYTHING

I would not recommend this dealership to anyone. The customer service is terrible. They tell you one thing and do another and they don't follow through with nothing. You have to keep bugging them to get off their butts and do what they say they would do. Finance guys and sales persons truly SUCK....

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Sales Rating:
4.7 stars
Sales Associate:
5 bars
Vehicle Inventory:
N/A
Finance Department:
4 bars
Trade-In Process:
N/A
Buying Process:
5 bars
Great Experience
by ssch on 01-31-08 (11:58PM)
Pros:
Professional staff, no aggresive salespeople
Cons:
none

I bought the truck of my dreams today from this dealership, and could not have had a more positive experience. As a woman shopping on her own, I was afraid of being taken advantage of. My salesman Rey Jacinto was great, I feel I was treated respectfully and given a fair price on my purchase. They...

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Sales Rating:
1.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
N/A
Finance Department:
N/A
Trade-In Process:
1 bars
Buying Process:
1 bars
Totally Untrustworthy!
by sman1 on 12-16-07 (09:25PM)
Pros:
I didn't have to call the cops and report a kidnapping
Cons:
Every single second of my experience with them

First off, don't let the name fool you.  These are all ex Bell Acura guys.  Bell Acura closed down because no one would buy a car there anymore.  These guys tried every trick in the book.  Whatever you do, don't give them your keys to "look at your trade".  Open the doors for them and keep your k...

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Sales Rating:
2.3 stars
Sales Associate:
1 bars
Vehicle Inventory:
3 bars
Finance Department:
3 bars
Trade-In Process:
N/A
Buying Process:
2 bars
Not Trustworthy
by native3 on 11-26-07 (05:52PM)
Pros:
Good car Good price
Cons:
Can't trust them.

I purchased a 2006 Kia Rio from this dealership in October 2007, although I was satisfied with the transaction and the car, Ben, the salesperson I delt with, promised to throw in a year of free oil changes as an incentative to buy the car.  Two months have passed and I have yet to see any free oi...

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Sales Rating:
1.7 stars
Sales Associate:
2 bars
Vehicle Inventory:
2 bars
Finance Department:
N/A
Trade-In Process:
1 bars
Buying Process:
N/A
Rough store to shop in
by mudboner on 08-02-07 (11:14PM)
Pros:
They had bottled water.
Cons:
See above

I was in the market for a one to two year old Acura TSX, finding a 2006 TSX in Auto Trader at this dealership.  I contacted the Internet salesperson and made an appointment to stop by to see the car.  We did the traditional test drive (all right turns) and upon our return to the dealership, I had...

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