Berge Ford Service Reviews
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Berge Ford Service Reviews

  • 460 E Auto Center Dr
  • Mesa, AZ 85204 (map)
  • Chat with Dealer
  • Awarded in 2016

Service Reviews

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Service Rating Berg Ford Service Dept. By mundsp on 04/30/16 06:24:41 PM PDT
Recommend this dealer? Yes

Took our 2011 Ford Escape in on Thursday morning early for a radiator flush. I complained of excessive road noise. Thursday afternoon the service rep called to say they would need the car until the following Tuesday because it needed new front wheel bearings after only 45K miles. Work was finishe...
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Dealer Response

We really appreciate your feedback of your recent visit with us at Berge Ford, mundsp! It is great to hear our Staff took such great care of you! We hope to see you here again!

All Comments (1)
Service Rating 37 days to repair a few hoses and lines By myreviews1 on 04/15/16 11:30:57 AM PDT
Recommend this dealer? No

37 days! Drop your van off at Berge Ford after a back tire blows out and damages several hoses and aluminum lines and you won’t get your van back for 37 ridiculous days! I took my van in on March 9th and told them that Brake Masters had bypassed the lines so we could drive it closer to home (We w...
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Dealer Response

Thank you for bringing this unfortunate situation to our attention. We deeply regret any delay in the delivery of the parts required to repair your vehicle. Please know it was truly never out intention to inconvenience you in any way and we would like to do ou... Read more

All Comments (1)
Service Rating Recall Notice ~ No Charges By Blawson7507 on 12/08/15 06:42:44 AM PST
Recommend this dealer? Yes

I had a recall on my Fusion and I was able to easily make the appointment in which the Dealer took care this issue quickly and efficiently. They even washed my car for me. Thank you once again Berge Ford for taking care of my car and me.
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Service Rating Good timing! By Rickkies on 12/05/15 05:13:17 AM PST
Recommend this dealer? Yes

Came in for an oil change, was told it would take about an hour, and I was out in approx 45 minutes. Great job!
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Service Rating Excellent Customer Service By bill4407 on 11/30/15 05:26:20 AM PST
Recommend this dealer? Yes

I have always been impressed with the customer service. I brought my F350 in for a warranty issue with a noise coming from the passenger vent come to find out it was a wrapper from my cigar cover so it wasn't a warranty issue. But Berge Ford took care of it for now charge to me. This is the reason I...
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