Yates Buick GMC Service Reviews Dealerships
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Yates Buick GMC Service Reviews

  • 13845 W Test Dr
  • Goodyear, AZ 85338 (map)
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Service Reviews

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Service Rating Great Warranty Maintenance Service By Carl1000 on 05/06/15 12:25:30 PM PDT
Recommend this dealer? Yes

This was my first maintenance of this car under warranty. I requested Mobil 1 oil be used and that I would pay the difference in price. Everything was done according to the warranty service and I am satisfied.
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Dealer Response

Carl, thank you for taking the time to write this great review! We work very hard to ensure that each of our customers is 100% satisfied with the Yates Buick GMC experience, and I'm thrilled that your visit was so positive. We appreciate your business and look... Read more

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Service Rating Impala By RwHurd on 05/03/15 10:51:02 AM PDT
Recommend this dealer? Yes

I brought my car in for a recall on an ignition switch problem and to get estimates on other work. I was quite satisfied with the estimates and other work performed however The recall card said that the work would be performed at no cost to me. The invoice I received and paid for showed that I was c...
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Dealer Response

Thank you for taking the time to alert us of your concerns. We would like to contact you directly about your specific experiences so that we can target any issues that need to be resolved. Please get in touch with us at your earliest convenience. Sincerely, Ja... Read more

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Service Rating Older car still great affordable service By JNAZ on 03/22/15 01:40:27 PM PDT
Recommend this dealer? Yes

I have an older Tahoe (1998). Mike was super helpful and gave the same treatment as if I had a newer vehicle. Much better experience over the local Chevrolet dealer in Avondale.
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Dealer Response

Thanks for your outstanding review! I'm very happy to hear that Mike was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best... Read more

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Service Rating Battery By Myrna_B on 01/29/15 03:30:19 PM PST
Recommend this dealer? Yes

The battery in our car was replaced -- a warranty item. Yates performed the work in a timely manner and let us know when it was complete and ready to be picked up. Good Job!
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Dealer Response

Thanks for the outstanding review! I am happy that our staff provided you with efficient and well-informed customer service; and that your service was completed in a timely manner. We look forward to servicing you again. Be sure to follow us on Twitter and lik... Read more

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Service Rating Battery Problem By RandyJW on 12/19/14 12:24:09 AM PST
Recommend this dealer? Yes

2012 GMC Terrain experienced electrical problem. Personnel diagnosed battery problem & replaced battery. Very professional people and facility. Thank you!
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Dealer Response

We appreciate your marvelous feedback, Randy. It is our commitment to ensure quality customer care by providing efficient and professional service to our guests. Please come see us for any future needs! Thanks again. Best, Brittany Martenson, britmartensonya... Read more

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