Yates Buick GMC Service Reviews Dealerships
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Yates Buick GMC Service Reviews

  • 13845 W Test Dr
  • Goodyear, AZ 85338 (map)
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Service Reviews

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Service Rating Satisfied customer By Gabogart on 06/13/15 07:20:22 PM PDT
Recommend this dealer? Yes

Personnel are well informed. We have our oil changes done at Yates with no problems. A complaint about threshold weather stripping was handled effieciently, and also the key recall. Personally I wish a service advisor or manager would be assigned to us for my husbands comfort. Quietly. We dealth wit...
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Dealer Response

Thank you for taking the time to write this great review, Gabogart! It is wonderful to hear that our team always provides you with outstanding customer service and great experiences. We appreciate your loyal business and keep us updated if there's anything els... Read more

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Service Rating Top Notch Service From: Aubrey,Jon, Jake By denaligmc2012 on 06/01/15 06:15:28 PM PDT
Recommend this dealer? Yes

Top notch service and vehicle knowledge, i didnt buy my truck from them, but they still value my business/warranty/service. Great staff and treated like i purchased the truck from them! I was referred to by a close friend who owns a GMC dealership out of state and i was treated like a personal frien...
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Dealer Response

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Thank you fo... Read more

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Service Rating Yates GMC By wallendb on 05/21/15 11:31:56 AM PDT
Recommend this dealer? Yes

Mike is always easy to deal with. There were some small recall issues that were dealt with and Mike showed me that my rattle issue is known by GM and is being worked on. Buying my truck at Yates and servicing my truck at Yates has been a very positive experience and much better than my experience wi...
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Dealer Response

Thank you for taking the time to review your experience! Mike is a valued member of the Yates Buick GMC team and we're so proud to learn of your time spent with him. We appreciate your loyal business and let us know if you need anything else! Best regards, Jai... Read more

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Service Rating Great Warranty Maintenance Service By Carl1000 on 05/06/15 12:25:30 PM PDT
Recommend this dealer? Yes

This was my first maintenance of this car under warranty. I requested Mobil 1 oil be used and that I would pay the difference in price. Everything was done according to the warranty service and I am satisfied.
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Dealer Response

Carl, thank you for taking the time to write this great review! We work very hard to ensure that each of our customers is 100% satisfied with the Yates Buick GMC experience, and I'm thrilled that your visit was so positive. We appreciate your business and look... Read more

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Service Rating Impala By RwHurd on 05/03/15 10:51:02 AM PDT
Recommend this dealer? Yes

I brought my car in for a recall on an ignition switch problem and to get estimates on other work. I was quite satisfied with the estimates and other work performed however The recall card said that the work would be performed at no cost to me. The invoice I received and paid for showed that I was c...
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Dealer Response

Thank you for taking the time to alert us of your concerns. We would like to contact you directly about your specific experiences so that we can target any issues that need to be resolved. Please get in touch with us at your earliest convenience. Sincerely, Ja... Read more

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