San Tan Ford Sales Reviews

Overall Rating:
3.2 stars
Reviewed by
 6 members
Sales Associate:
3.0 bars
Vehicle Inventory:
3.8 bars
Finance Department:
4.0 bars
Trade-In Process:
3.0 bars
Buying Process:
3.4 bars
Dealer Information:
San Tan Ford
1429 East Motorplex Loop
Gilbert, AZ 85296
(480) 821-3200
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1-6 of 6 Reviews

Sales Rating:
5.0 stars
Sales Associate:
5 bars
Vehicle Inventory:
5 bars
Finance Department:
5 bars
Trade-In Process:
5 bars
Buying Process:
5 bars
Wonderful Experience at San Tan Ford
by happybuyer7 on 04-07-08 (09:49AM)
Pros:
Straight forward...no time wasted playing games like the other dealership's I visited around Phoenix
Cons:
none

This was as painless as it gets buying a car.

I surfed their web-site...contacted them & they immediately responded that the vehicle

was in and ready for a test drive. My sales associate was good at listening

to my needs and found me an even better car to save on gas...one of my main requests....

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Sales Rating:
1.3 stars
Sales Associate:
1 bars
Vehicle Inventory:
2 bars
Finance Department:
N/A
Trade-In Process:
1 bars
Buying Process:
1 bars
They lied, tried to Bait and Switch and wasted my time.
by canvault on 03-16-08 (01:10PM)
Pros:
None
Cons:
They Lie and waste peoples time

I had the worst experience with this dealership. I went to it because I was told that it was a "family dealership" and I wanted to support my local Ford dealership. After 2 days of going back and forth I thought that we had a deal. When the car was to be brought to me they mysteriously lost my ap...

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Sales Rating:
5.0 stars
Sales Associate:
5 bars
Vehicle Inventory:
5 bars
Finance Department:
5 bars
Trade-In Process:
5 bars
Buying Process:
5 bars
The best buying experience I have ever had!
by claudel on 01-08-08 (08:57PM)
Pros:
Beautiful dealership, friendly, great experience!
Cons:
None

I have bought several cars over the years and my experience with San Tan Ford was by far the best.

I really enjoyed working with my sales person Evan he was knowledgeable and attentive to my needs. Overall the whole process went smoothly and I am very happy with my new F-250 truck.

I have and ...

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Sales Rating:
1.8 stars
Sales Associate:
1 bars
Vehicle Inventory:
4 bars
Finance Department:
1 bars
Trade-In Process:
1 bars
Buying Process:
N/A
Shady salespeople and they sold my info!
by wildebeest on 11-21-07 (04:57PM)
Pros:
Nice Web site.
Cons:
Terrible sales staff, bait-and-switch masters, bully tactics, SOLD MY INFORMATION!!

I was browsing their used car inventory on their Web site when a particular truck caught my eye. It was the model year I was looking for and had the options I wanted. I filled out the online credit app and was contacted by their "internet sales manager" when they received my vehicle inquiry.


I...

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Sales Rating:
4.8 stars
Sales Associate:
5 bars
Vehicle Inventory:
4 bars
Finance Department:
5 bars
Trade-In Process:
5 bars
Buying Process:
5 bars
You are Going To Need To Be Persistant!
by dinaz on 09-06-07 (03:16PM)
Pros:
Very Nice Dealership, open, no closed in cubicles, friendly enough staff.
Cons:
unwilling to show invoice

If you are an Edmunds.com reader, you know the steps to take in buying a new car or truck.  San Tan Ford probably won't agree to show you the invoice, but if you do your homework, you can find the invoice price on edmunds.com

I recently purchased a new 2007 F-150 from SanTan Ford, however it too...

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Sales Rating:
1.5 stars
Sales Associate:
1 bars
Vehicle Inventory:
3 bars
Finance Department:
N/A
Trade-In Process:
1 bars
Buying Process:
1 bars
Worst experience I've ever had trying to purchase a vehicle!!
by tom138 on 08-10-07 (11:16PM)
Pros:
Good website, able to search inventory
Cons:
Lack of character, professionalism. Lied to me. Told me we had a deal then didn't honor their word.

This place is a joke. I went to San Tan Ford after seeing the nat'l advertisement by Ford for 0% financing and $2007 cash back.After researching the vehicles online (good website- only positive I can say) I called and spoke with the salesperson and told him I was interested in looking at 2 vehicl...

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