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Henry Brown Buick GMC Service Reviews

  • 1550 E Drivers Way
  • Gilbert, AZ 85297 (map)
  • (888) 685-1154
  • Chat with Dealer
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Service Rating Dishonest incompetent [non-permissible content removed] By vn15 on 06/03/13 02:30:21 PM PDT
Recommend this dealer? No

I took my 2011 Sierra to Henry Brown GMC in Gilbert, AZ for a what should of been a simple oil change, tire rotation, and alignment for an upcoming road trip. The alignment was slightly pulling to the right, so because of the long trip ahead I thought a simple adjustment would be needed. I had a 10 ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Respectful Service By ride56pro1 on 05/14/12 10:31:24 PM PDT
Recommend this dealer? Yes

I had a engine fan broken, caused by a loose shroud that mad contact with the fan causing chips on the blades. This is a used 2008 GMC Sierra with over 75k miles and being the 2nd owner I did not have a problem nor any push back from the service team covering the repairs under the original factory p...
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Service Rating New Buick Verano inspection By jim992 on 03/04/12 07:31:10 AM PST
Recommend this dealer? Yes

We took our Buick Verano in for its free 30 Day inspection. Made our appointment on line they were prompt on inspection and washed car also in and out in no time at all. Very Professional. We even received a certificate for a free oil change when car is due to have one
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Service Rating Stay Clear of the Henry Brown Service Department By diesel25 on 06/17/10 12:00:00 AM PDT
Recommend this dealer? No

Several very disappointing service experiences. The latest with a mystery diesel fuel leak requiring several trips to service, and a mess in my driveway... still with no resolution. Three minutes at another dealership's service department and the problem was diagnosed and repaired. To add insult to ...
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