Desert Kia of Gilbert of Gilbert, Arizona

sales experience

by puzzle on 05-12-08 (09:51PM)

Pros:

We got a great deal without the typical high pressure sales pitch.

Cons:

Was a long distance from where we live but was worth the drive.

The sales professional was very polite and knowledgeable.  My wife and I had our eye on a Spectra-5, our salesman explained all of the options, even let us take it for a test drive.  We really liked the way the car handled. The price was in our budget.  We bought the car and we were in & out in a...

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Poor service, nice salesman

by azmark7 on 03-17-08 (10:34PM)

Pros:

Salesman took the time to show all models requested, did honor offer negotiated

Cons:

Finance department deceitful, illegal tactics used

Finance department a joke. Purposely attempting to add over $1600 in charges to their "back end" for some un-named warranty to bump up their back end profit. Called them on it and almost walked away from the deal. Eventually they relented and got a nice deal overall. Disappointing group of staff ...

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