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Pre-sale Treatment

Written by canyonmule on 04/28/08 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

I guess since these people are the only Subaru dealer around Flag they can treat their prospects poorly. Apparently they just don't care. Tried contacting them several times via web site with no response. Nice site guys but it does you no good when your customer service level is ZERO. Tried calling a couple of times and after being asked who I was holding a few times I gave up trying to contact them that way. Planet Subaru ... don't you realize that Phoenix is only 3 hrs away? A 3 hour drive for good service when you're looking at spending $20k+ is reasonable, so just keep treating your prosepects like they don't exisit. Keep up the bad work.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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† received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit

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