SanTan Honda Superstore Sales Reviews

Miserable Experience

by vegasvice99 on 05-28-08 (06:31PM)

Pros:

The initial representative, Mr. Kemp was courteous and professional

Cons:

Upper management has no desire to ensure customer satisfaction or even be responsive

I was seeking quotes for a Honda Civic LX Automatic Sedan from dealers in the Phoenix area. I was very clear as to the car I was looking for and their fleet manager, a Mr. Beaudette quoted me an out the door price of $18,321, which was a decent deal and competitive with other offers that I had re...

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Excellent experience with Laurence Bautista at SanTan

by zonamon on 04-17-08 (02:37PM)

Pros:

Straight-shooters, prompt response to email shopping.

Cons:

None

My first Honda was a 2003 Accord LX Sedan. I loved that car; little maintenance, and all I had to do at 50,000 was to replace the tires and brakes. All of my service was done via Honda Cars of Mesa (now SanTan Honda). I really appreciated the excellent service I received there from Darrien(sic?) ...

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Trade-in lies

by stat1 on 04-02-08 (03:27PM)

Pros:

Low-pressure sales

Cons:

Trade-in deception

I traded my 01 civic for an 08 civic. I negotiated my trade-in with my sales associate David Cohen and another associate named Dave. During the negotiations, they both said my trade-in would have to be sold at auction because it has performance modifications. They both said numerous times that th...

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