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Lithia Hyundai of Anchorage Service Reviews

  • 5400 Old Seward Hwy
  • Anchorage, AK 99518 (map)
  • Chat with Dealer
Service Rating:

Horrible Experience

Written by akkyle on 11/01/11 07:56:50 PM PDT
Recommend this dealer? No

First car I had issues was a 2006 Tucson GLS (4wd auto 2.7L) Problems: Transmission Control Unit, Transmission, 4wd computer, Transfer case, power steering pump and hoses, brake switch(recalled), airbag(recalled), shiftronic worked occasionally. Recently this car has been sitting at the dealership for a month for a new transmission and has not been moved by them!!! They replace warranty parts with used/rebuilt parts and guilt you into thinking they are doing you a favor. Trying a Toyota RAV4 next. Good luck and happy warranty work! *sarcasm*

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

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