Not satisfied!Written by chevy_dreamz on 11/23/12 05:36:08 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
I bought a Dodge truck from this company, my first ever bank financed truck was so proud of myself. Upon buying the truck I told the sales representative the front end had a shimmy in it. I was told it would be looked at, finally after 5 hours I got the truck financed which wasn't the truck I wanted but I decided to take it anyway. When in the fiance managers office I again asked about the shimmy in the front end and was told it was looked at. Drove off the lot the truck was still bouncing all over the place, so I called them and was told to bring it back the next day which I did. The service dept had no idea what I was talking about so I was told to bring the truck back again the following Thursday. When I got there that Thursday a gentleman drove the truck said ti was my tires needed to be balanced. Never offered to make it right, so I went and paid out of my pocket and had the trucks tires balanced. Needless to say this did not fix the problem either. So I called Malloy Dodge back and was told basically it was my problem! The truck is now 2 months old and it is still having the same issue and to be quite honest I am looking for a new truck already. Here I was so proud that I could finally get a vehicle on my own and it has turned into a NIGHTMARE! I would NEVER recommend anyone to this company.