Bentley Buick GMC Service Reviews Dealerships
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Bentley Buick GMC Service Reviews

  • 2120 Drake Ave SW
  • Huntsville, AL 35805 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating Transmission By Elder2286 on 06/19/15 04:44:38 AM PDT
Recommend this dealer? No

I have not been pleased with the service of my transmission and after this visit the transmission still is not shifting properly and yet the shop manager insists along with a technician, that the transmission is ok but it is NOT OK!!!
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Dealer Response

Elder2286, we regret that you had a negative experience with Service Department at Bentley Buick GMC Cadillac. We strive to provide our customers with quality Services, but it appears we fell short this time. We strive to maintain excellent business relations ... Read more

All Comments (1)
Service Rating Excellent helpful service assistance By BIGMAC335 on 04/17/15 01:27:07 PM PDT
Recommend this dealer? Yes

The service department was great in repairs to my 2002 Park Avenue. Scott Hendrick led us through the necessary items. Thank you!
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Dealer Response

Thank you for the glowing review! We appreciate this positive response.

All Comments (1)
Service Rating Repair of front bumper By Bern712 on 04/11/15 07:01:20 AM PDT
Recommend this dealer? Yes

We had a problem with a portion of the front bumper partially falling off. Wife drove the car to the Service Department asking for help. Parts holding it on had broken before. Sean in Service Department looked at it and recommended a number of options to fix it without having to go to the body shop...
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Dealer Response

We are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We’re glad we provided this to you. Happy motoring!

All Comments (1)
Service Rating Headlights By Fan4bama on 01/22/15 06:16:14 AM PST
Recommend this dealer? Yes

Had recurring problem with driving lights failing. On our 2010 GMC Acadia. Several GM recalls resulted in new bulbs but did not fix the problem. Average life of bulbs was about one year. Replacement is major job since front bumper cover must be removed. Noticed discolored socket around bulbs when ...
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Service Rating Please, do not go to this location By kilgome on 06/18/14 04:06:44 PM PDT
Recommend this dealer? No

Do not take your car to this service center. I should have paid attention to the bad reviews I found online but I did not and I have had the worst experience in customer service and vehicle service. Seriously, Firestone is excellent and there are locations near by. 11/2013 - I take my 2011 Buick R...
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