Bentley Buick GMC Service Reviews Dealerships
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Bentley Buick GMC Service Reviews

  • 2120 Drake Ave SW
  • Huntsville, AL 35805 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Great service and wonderful people. By Liana5463 on 08/14/15 07:18:34 AM PDT
Recommend this dealer? Yes

I love the service advisers and I love the professional work that is done at Bentley. Everyone does a great job and they always make me feel welcome. The facility is nice and it's easy to navigate.
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Dealer Response

We appreciate your response and the positive review of our dealership! If you need more help, our team is available to talk, safe travels!

All Comments (1)
Service Rating Transmission By Elder2286 on 06/19/15 04:44:38 AM PDT
Recommend this dealer? No

I have not been pleased with the service of my transmission and after this visit the transmission still is not shifting properly and yet the shop manager insists along with a technician, that the transmission is ok but it is NOT OK!!!
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Dealer Response

Elder2286, we regret that you had a negative experience with Service Department at Bentley Buick GMC Cadillac. We strive to provide our customers with quality Services, but it appears we fell short this time. We strive to maintain excellent business relations ... Read more

All Comments (1)
Service Rating Excellent helpful service assistance By BIGMAC335 on 04/17/15 01:27:07 PM PDT
Recommend this dealer? Yes

The service department was great in repairs to my 2002 Park Avenue. Scott Hendrick led us through the necessary items. Thank you!
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Dealer Response

Thank you for the glowing review! We appreciate this positive response.

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Service Rating Repair of front bumper By Bern712 on 04/11/15 07:01:20 AM PDT
Recommend this dealer? Yes

We had a problem with a portion of the front bumper partially falling off. Wife drove the car to the Service Department asking for help. Parts holding it on had broken before. Sean in Service Department looked at it and recommended a number of options to fix it without having to go to the body shop...
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Dealer Response

We are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We’re glad we provided this to you. Happy motoring!

All Comments (1)
Service Rating Headlights By Fan4bama on 01/22/15 06:16:14 AM PST
Recommend this dealer? Yes

Had recurring problem with driving lights failing. On our 2010 GMC Acadia. Several GM recalls resulted in new bulbs but did not fix the problem. Average life of bulbs was about one year. Replacement is major job since front bumper cover must be removed. Noticed discolored socket around bulbs when ...
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